What do I need to know? Kaltura Cloud will be completing a required upgrade to its software to enhance and optimize the service. The upgrade will result in an outage beginning Sunday, January 25th at 12:00AM (midnight). After the Upgrade: To ensure you are using the latest version of Kaltura for recording videos, please launch […]
End-of-Class Steps to Power Down AV and Lights
IT Services would appreciate your support in reminding faculty of the simple steps to follow when leaving a classroom. These steps help reduce energy use and extend the life of classroom equipment. When class ends, faculty should please do the following: 1.Turn off the AV system • Press the Power Off button on the podium […]
Planned System Upgrade: Banner – Tuesday, January 6, 2025
What do I need to know? IT Services will be completing required a year end upgrade in Banner to apply 2026 tax updates. The maintenance will result in Banner and Self Service Banner being unavailable today Tuesday, January 6th, during the maintenance window. When will this Occur? Tuesday, January 6th, 2025 from 8:00PM to 11:59PM […]
Unplanned Upgrade: Confluence – Thursday December 11, 2025
What do I need to know? IT Services will be completing a required urgent upgrade to Confluence (share.ufv.ca) resulting in Confluence being unavailable today, Thursday, December 11th, during the upgrade window. When will this Occur? Thursday, December 11, 2025 from PM 10:00AM to 2:00PM Who is impacted? Confluence users only Services Impacted: • Confluence (share.ufv.ca) […]
Planned System Upgrade: Banner – Tuesday December 9, 2025
What do I need to know? IT Services will be completing required a year end upgrade in Banner to enhance and optimize the service. The maintenance will result in Banner and Self Service Banner being unavailable Tuesday, December 9th, during the maintenance window. When will this Occur? Tuesday, December 9th, 2025 from 8:00PM to 11:59PM […]
Planned System Upgrade: MyGRADplan (Degree Works) – Thursday December 11, 2025
What do I need to know? IT Services will be completing a required upgrade of MyGRADplan to enhance and optimize the service. The upgrade will result in an outage beginning Thursday, December 11th, 2025 at 4:00PM. When will this Occur? Thursday, December 11th, 2025 from 4:00PM to Sunday, December 14th, 2025 at 11:00PM. Who is […]
Your New myUFV Dashboard is Here!
Big upgrade alert! The myUFV dashboard just got a fresh new look, and it’s all about making your student life easier (and way less stressful). What’s New? Sharp, Modern Design A clean, simple layout that gets you where you need to go quickly and easily. Make It Yours Add the cards you care about most: […]
Resolved: Known Issue | Physical Phone Outage
Resolved at 12:05pm – All physical phones are operational. UFV is experiencing an outage of physical phones on the Abbotsford campus. Softphones, call-queue phones, and security phones are all working properly. IT Services is asking employees to use available technologies (softphones, call-queue phones, or Teams) for calls while we work quickly to resolve the issue. […]
Resolved: Major Systems Outage Notice
IT Services has resolved most of the issues associated with the major systems outage earlier today. UFV is still experiencing a Banner outage, the following systems are impacted and may be unavailable: • Banner • Banner self service • myUFV.ca cards that pull Banner data IT Services is working to restore these systems as soon […]
Resolved: Known Issue | Issues Connecting to Minitab – October 29, 2025 – 9:45AM
2:00PM – This issue has been resolved for both the Azure Portal access and AWS outage. Minitab is now accessible and other services that may have been impacted. Some UFV employees and students have reported not being able to connect to Minitab (licensing.minitab.com) which appears to be related to a larger Azure Portal issue. AWS […]