Service | Support | Security
The phone service outage was resolved at 11:45am. UFV is currently experiencing an outage affecting incoming calls to all UFV phone numbers. At this time, callers are unable to reach UFV extensions from outside the organization. There is no available workaround at the moment. IT Services is actively working with our service provider to investigate … Read more
What do I need to know? IT Services will be completing a required Mitel upgrade which will result in the UFV phone system being unavailable Friday May 29th, 2026, at the Clearbrook, Hope and Mission campuses, during the upgrade window. When will this Occur? Friday, May 29th, 2026, from 8:00PM to 11:59PM Who is impacted? … Read more
What do I need to know? IT Services will be completing a required upgrade of MyGRADplan to enhance and optimize the service. The upgrade will result in an outage beginning Thursday, May 28, 2026 at 7:00PM. When will this Occur? Thursday, May 28th, 2026 from 7:00PM to 11:00PM. Who is impacted? All UFV students and … Read more
As previously announced, UFV has streamlined the schedule of classes into a single platform. Starting May 15, 2026, the Fall 2026 schedule of classes will be available exclusively in Browse Classes. This is now the only official source for course schedule information. The web-based timetable will be retired following the Summer 2026 semester. What you … Read more
What do I need to know? IT Services will be completing a required Mitel upgrade which will result in the UFV phone system being unavailable Friday May 8, 2026, at the Clearbrook, Hope and Mission campuses, during the upgrade window. When will this Occur? Friday, May 8th, 2026, from 8:00PM to 11:59PM Who is impacted? … Read more
IT Services is working on a network degradation issue affecting Building S and parts of Building T. The network equipment is not operating within expected standards, and faculty and students are experiencing wired and wireless network disconnections. Our Networks team is working with our vendor support and have identified a piece of network equipment that … Read more
April 2, 2026 | 8:52am Students and Employees in building T in Chilliwack are experiencing a disruption to the wired and wireless network on campus. IT Services is continuing to work to correct the issue. March 31, 2026 | 8:40pm Building S Chilliwack UFV employees and students have reported wired and wireless network issues on … Read more
It’s tax season! Cybercriminals often use this time to send emails or text messages that appear to come from employers, payroll teams, or the Canada Revenue Agency (CRA). These messages are designed to trick you into sharing personal information or clicking unsafe links. Red flags to watch out for Emails that claim to provide your … Read more
What do I need to know? IT Services will be completing a required Mitel server migration upgrade which will result in the UFV phone system being unavailable Saturday March 21st, 2026, during the maintenance window. When will this Occur? Saturday March 21, 2026, at 7:00PM to 11:59PM Who is impacted? Anyone attempting to call a … Read more
The network issue was resolved at 12:10pm. UFV employees have reported wired and wireless connection issues across both the Abbotsford and Chilliwack campus. IT Services is working quickly to resolve this issue.