IT Services will complete required maintenance that will cause an outage to network and telephone services on the Chilliwack Campus on Saturday evening. This outage has been scheduled during the ITS Standard Maintenance Window to minimize impact. On Saturday, November 18 from 7 – 10 pm all users located on the Chilliwack Campus and those […]
Planned System Maintenance – Room Bookings Portal Outage: November 16th
IT Services will be completing required maintenance that will cause a short outage to the Room Bookings portal. When will this occur? Thursday November 16th from 10am – 2pm. Who is impacted? All employees who use the Room Bookings portal. Still need more info? If you have any questions, please contact the IT Service Desk […]
Planned System Maintenance – Network Outage: Abbotsford Campus, Buildings A, C, and D
IT Services will be completing required maintenance that will cause an outage to network services in Buildings A, C, and D on the Abbotsford Campus. To minimize the impact, required maintenance will be completed on a floor by floor basis. When will this occur? Tuesday November 14th and Wednesday November 15th from 6 – 11pm. Users should […]
Guest & Events Wi-Fi
ITS is improving the way guests connect to Wi-Fi on campus. The improvements will make requesting guest or event Wi-Fi quick and easy, and guests will benefit from faster, more secure Wi-Fi. Starting Monday, November 6th, 2023, when guest or event Wi-Fi is required, simply submit a ticket: https://itservicedesk.ufv.ca/TDClient/52/ITServicesPortal/Requests/ServiceDet?ID=380 Three different options have been created […]
Planned System Maintenance – ufv.ca Website Outage
IT Service will complete a required upgrade to the UFV website which will cause some of UFV’s websites to be unavailable during the outage window. When will this occur? Saturday, November 4th, 2023 from 6:00pm – 10:00pm Who is impacted? UFV students and employees attempting to access the websites listed below. ufv.ca international.ufv.ca library.ufv.ca survey.ufv.ca […]
Known Issue – Guest Wi-Fi
UFV Employees have reported issues connecting to the UFV-Event wireless network, we are working to resolve this issue. If guest Wi-Fi is required, please complete a Service Desk ticket to request wireless access: https://itservicedesk.ufv.ca/TDClient/52/ITServicesPortal/Requests/TicketRequests/NewForm?ID=5RFenO2hxYE_&RequestorType=Service
System Maintenance: Network & Telephone Outage – Mon. Oct. 30 2023 10:00pm
Intermittent IT disruptions will occur this evening as IT Services is required to complete maintenance to address security vulnerabilities, this will result in a 3-hour outage beginning at 10:00pm. This outage will impact network and telephone services on all UFV campuses. When will this occur? Monday, October 30th, beginning at 10:00pm for up to 3 hours. […]
Known Issue – SPSS Not Supported for macOS Sonoma Users
UFV Students and Employees attempting to access SPSS Statistics on the latest macOS will experience a compatibility issue. SPSS Version 28 and 29 are incompatible with the latest macOS, Sonoma. Users attempting to use SPSS on macOS 14 Sonoma cannot run the software. Recommended solutions: If possible, Mac users are asked not to upgrade […]
Cybersecurity Notice: QR Code Scam
The UFV Cybersecurity team has been made aware of a social engineering scam targeting UFV employees and students. This scam attempts to gain access to your employee or student account. The scam typically starts with a phishing email that asks you to scan a QR code to re-authenticate and verify your MFA or 2FA. Once […]
Cybersecurity Notice: Social Engineering Scams
The UFV Cybersecurity team has been made aware of a social engineering scam targeting UFV employees and students. This scam attempts to gain access to your employee or student account. The scam typically starts with a phishing email that links to a Google Form; it asks for your password, phone number, and sometimes other personal […]