November 22 2021 | 1:01pm All services are restored. November 22 2021 | 12:04pm UFV employees and students have reported an issue logging into myUFV, IT Services is working to resolve this issue.
KNOWN ISSUE: Banner (8) Log On Error ADMN
November 22 2021 | 9:15AM UFV employees have reported issues logging on to Banner (8) ADMN this morning. IT Services is working to correct this issue. This outage will affect users on campus and those attempting to connect remotely. Some users have been able to correct the issue by clearing their cache and then logging […]
IT Service Desk Support Hours – November 17-29, 2021
November 17, 2021 UFV recognizes the extraordinary circumstances surrounding the flooding in the Fraser Valley and the continuing impact on our communities as a result of this natural disaster. The IT Service Desk team has removed walk-in service as an entry point of support at the IT Service Desk in Abbotsford and CEP but will […]
Upcoming Network Outage: Tuesday, Nov 02 2021 10:00 pm -11:00 pm
IT Services is scheduled to complete urgent maintenance to our network system that may result in an outage of up to 5 minutes this evening, Tuesday, November 02 between 10:00 pm – 11:00 pm. Services Impacted on Abbotsford Campus: Wired network connections Telephone service Remote desktop connection Security Devices (trilogy gateways/locks) Facilities Systems/Panels myUFV UFV […]
RESOLVED Outage: Wired and Wireless Network Outage – Abbotsford Campus – November 1 2021
All services are restored. 1:50pm Please note, your applications may be slower than expected (temporarily). If you require assistance, contact IT Service Desk, itservicedesk@ufv.ca. November 01 2021 | 1:18pm UFV employees and students located on the Abbotsford campus have reported an outage to wired and wireless network connections. This outage will also affect those attempting […]
RESOLVED Outage: Banner 9 Production – Admissions, AR & Payroll
All services are restored | 12:35pm November 1 2021 | 12:04pm UFV Admissions, Accounts Receivable and Payroll employees have reported an outage to Banner 9 production. Services Impacted: Banner 9 Production Banner 9 Admin IT Services is currently working with our service provider to resolve this issue.
RESOLVED Outage: Employee & Student myUFV Self-Serve Links
All services are restored. | 10:20 am November 1, 2021 | 9:00am UFV Students and employees have reported an outage of self-service links located within myUFV. Services Impacted: New applicant information Personal Information Student Information Faculty Information Employee Information IT Services is currently working with our service provider to resolve this issue.
Microsoft 365 Upgrade Required before October 27 2021
The recent Microsoft 365 upgrade for UFV employees enables cloud access to Word, Excel, and PowerPoint documents, allowing mobile access and greater opportunities for collaboration and sharing. It is now time for all UFV employees to upgrade their ufv-issued computers to Microsoft 365. Employees can complete a self-installation now or they can follow the instructions […]
Zimbra email ends September 30
Earlier this year, M365 accounts were provided to UFV students, and student email accounts were changed from Zimbra to Outlook (Exchange Online). On September 30, all Zimbra accounts will be shut down, and information in that email will no longer be available to UFV students. If you have access to a student Zimbra account, is […]
RESOLVED Known Issue: Blackboard Color/Graphics – Sept 16 2021
All Services are restored | 9:58am Students and Faculty still experiencing an issue in Blackboard are asked to clear their browser history or use a private (incognito) window. https://itservicedesk.ufv.ca/TDClient/52/ITServicesPortal/KB/ArticleDet?ID=412 September 16 2021 | 8:35 am UFV Students and Faculty have reported an issue viewing graphics and colors in Blackboard this morning, IT Services is working […]