Due to flooding, the IT Service Desk is temporarily operating for walk-ins out of our pop-up location in Abbotsford B201, Alumni Hall (outside of OReg). Walk in hours are reduced to 8am-4pm Mon-Fri. Phone and emails will be monitored during the regular IT Service Desk hours of 8am-8pm Mon-Thurs, Fri 8am-4:30pm
CEP Building A Network Issues-Resolved July 25, 2018 3:15pm
Building “A” on the CEP Campus is experiencing network issues. IT Services is aware of the situation and is actively working on resolution. There is no ETA at this time, updates will be provided shortly. Please contact the IT Service Desk (itservicedesk@ufv.ca) for any immediate questions or concerns.
Banner Self Service Currently Unavailable – Resolved June 1, 2018 (6:24 pm)
Self-Service banner links within myUFV are currently unavailable. These are the links within the UFV Self-Service Tab. We are actively working on the situation and will provide an update shortly.
Web forms on www.ufv.ca are currently not working – Resolved March 14, 2018 (10:30PM)
IT Services is aware of the problem and is working on a solution. There is no estimate time of resolution. Update will be posted when available.
Important Student Email and Web Security Information – Resolved November 8, 2017
As a precautionary measure taken to preserve privacy and help prevent the possible distribution or disclosure of personal information and support our ongoing investigation, UFV is suspending the UFV student email system (these are email addresses ending with @student.ufv.ca) and some functionality of the myUFV portal. More information and updates are available at http://blogs.ufv.ca/urgent-news/
UFV Internal Voicemail problem – Resolved July 11, 2017 (2:30 PM)
July 7, 2017 (10:00 AM) Voicemail messages between UFV callers intermittently play back slow or otherwise sound strange. This affects only internal messages between UFV users, but may also affect users recording new greetings. Users may record a new greeting from a non-UFV number or cell phone to avoid the issue. IT Services is actively […]
Banner Student and Employee Self-Service outage – Resolved May 31, 2017 (18:50 PM)
May 31, 2017 (4:12 PM) We are experiencing a certificate issue with myUFV Banner links. Banner Self-Service is currently unavailable. IT Applications team is working with Oracle and Ellucian vendors on resolution. ETA is yet unknown.
Protection from Latest Ransomware Virus Activity
A series of cyber attacks across the globe have seized control of public and private sector computer systems, freezing data until a ransom is paid. While most of these occurrences have happened overseas, there is evidence the malware (virus) has surfaced in Canada. Please be aware that IT Services is actively applying Windows Updates Monday […]
UFV-Wireless, UFV-Secure unavailable at CEP campus- Resolved January 14, 2017 (9:30 PM)
January 14, 2017 (9:30 PM) UFV-Wireless and UFV-Secure networks are now available. UFV-Wireless and UFV-Secure networks are currently unavailable at CEP campus. IT Services is currently working to resolve, however resolution is expected to be after the end of business hours today. In the meantime, users experiencing difficulty can contact the IT Service Desk at 604-864-4610 […]
Student and Employee Banner Self-Service data access – browser requirements
Please use one of the following browsers when accessing Student and Employee data through myUFV, including Student Grades and Pay Stubs: Internet Explorer, Firefox, or Google Chrome. Safari is not currently supported. Users can also use a direct link to Banner Self-Service on all browsers: https://warden.ufv.ca:8910/prod/twbkwbis.P_GenMenu?name=bmenu.P_StuMainMnu