myGradPlan (Degree Works) is unavailable due to technical difficulties. We are aware of the issue and are actively working on resolution.
UPCOMING OUTAGE: myUFV and related systems
Scheduled Maintenance – Remembrance Day, Sunday November 11, 2018 Information Technology Services will be performing scheduled maintenance of myUFV and several related systems on the morning of Sun, Nov 11, between 8 and 11 am. During this time the following systems will be unavailable: myUFV Banner self-service DegreeWorks myCCR (CampusLabs) Symplicity CSM Links to courses, […]
IT Service Desk – walk up support is moving back to Abbotsford B241
The IT Service Desk walk up support is moving back to Abbotsford B241 opening for 8am Friday, October 26th. Thanks for your understanding while our pop-up was temporarily relocated to Alumni Hall. Normal walk in hours for B241 will resume 8am-8pm Mon-Thurs, 8am-4:30pm Fri.
UPCOMING OUTAGE: myUFV Self-Service
Self-Service links within myUFV, the UFV mobile app, as well as access to the Banner system will be unavailable during the weekend of October 6-8, 2018, while system upgrades are made. While the upgrade is taking place, student and employee information accessed from the Self-Service Links within myUFV, will not be available. This includes, but […]
IT Service Desk – temporary hours of operation and location
Due to flooding, the IT Service Desk is temporarily operating for walk-ins out of our pop-up location in Abbotsford B201, Alumni Hall (outside of OReg). Walk in hours are reduced to 8am-4pm Mon-Fri. Phone and emails will be monitored during the regular IT Service Desk hours of 8am-8pm Mon-Thurs, Fri 8am-4:30pm
CEP Building A Network Issues-Resolved July 25, 2018 3:15pm
Building “A” on the CEP Campus is experiencing network issues. IT Services is aware of the situation and is actively working on resolution. There is no ETA at this time, updates will be provided shortly. Please contact the IT Service Desk (itservicedesk@ufv.ca) for any immediate questions or concerns.
Banner Self Service Currently Unavailable – Resolved June 1, 2018 (6:24 pm)
Self-Service banner links within myUFV are currently unavailable. These are the links within the UFV Self-Service Tab. We are actively working on the situation and will provide an update shortly.
Web forms on www.ufv.ca are currently not working – Resolved March 14, 2018 (10:30PM)
IT Services is aware of the problem and is working on a solution. There is no estimate time of resolution. Update will be posted when available.
Important Student Email and Web Security Information – Resolved November 8, 2017
As a precautionary measure taken to preserve privacy and help prevent the possible distribution or disclosure of personal information and support our ongoing investigation, UFV is suspending the UFV student email system (these are email addresses ending with @student.ufv.ca) and some functionality of the myUFV portal. More information and updates are available at http://blogs.ufv.ca/urgent-news/
UFV Internal Voicemail problem – Resolved July 11, 2017 (2:30 PM)
July 7, 2017 (10:00 AM) Voicemail messages between UFV callers intermittently play back slow or otherwise sound strange. This affects only internal messages between UFV users, but may also affect users recording new greetings. Users may record a new greeting from a non-UFV number or cell phone to avoid the issue. IT Services is actively […]