The IT Service Desk is moving! On Wednesday April 10th , we are relocating from Building B, room 241 to the newly renovated location in G Building, room 131 on the Abbotsford campus. Our goal was to locate a student-centric area for one-stop IT services while continuing to provide comprehensive instructional and administrative technology support […]
UFV Network Outage Building B – Abbotsford
Description of Maintenance: UFV Network Outage in Building B, Abbotsford Campus Estimated time of maintenance: Sunday, March 31st, 7:00am – 2:00pm Estimated duration of maintenance: Series of 1-2 minute disruptions Services impacted: Affected staff, faculty, and students will be unable to access services through wired connection; internet, network drives, Banner, etc.. Wireless connection will be unaffected […]
UFV Network Outage Building G – Abbotsford
Description of Maintenance: UFV Network Outage in Building G, Abbotsford Campus Estimated time of maintenance: Thursday, March 14th, 10:30pm – 12:00am & Friday, March 15th, 6:00am – 7:30am Estimated duration of maintenance: 40 minutes on March 14th & 25 minutes on March 15th Services impacted: Affected staff, faculty, and students will be unable to access services […]
myUFV Error 500 – Internal Server Error (Nov 20, 2018)
When attempting to access myUFV, people may be presented with an Internal Server Error page like this: To work around this error, please perform the following steps: Clear your browser cache and cookies Close the browser down completely Reopen your browser and try again IT Services is working hard to find a permanent resolution […]
myGradPlan (Degree Works) Unavailable : Resolved
myGradPlan (Degree Works) is unavailable due to technical difficulties. We are aware of the issue and are actively working on resolution.
UPCOMING OUTAGE: myUFV and related systems
Scheduled Maintenance – Remembrance Day, Sunday November 11, 2018 Information Technology Services will be performing scheduled maintenance of myUFV and several related systems on the morning of Sun, Nov 11, between 8 and 11 am. During this time the following systems will be unavailable: myUFV Banner self-service DegreeWorks myCCR (CampusLabs) Symplicity CSM Links to courses, […]
IT Service Desk – walk up support is moving back to Abbotsford B241
The IT Service Desk walk up support is moving back to Abbotsford B241 opening for 8am Friday, October 26th. Thanks for your understanding while our pop-up was temporarily relocated to Alumni Hall. Normal walk in hours for B241 will resume 8am-8pm Mon-Thurs, 8am-4:30pm Fri.
UPCOMING OUTAGE: myUFV Self-Service
Self-Service links within myUFV, the UFV mobile app, as well as access to the Banner system will be unavailable during the weekend of October 6-8, 2018, while system upgrades are made. While the upgrade is taking place, student and employee information accessed from the Self-Service Links within myUFV, will not be available. This includes, but […]
IT Service Desk – temporary hours of operation and location
Due to flooding, the IT Service Desk is temporarily operating for walk-ins out of our pop-up location in Abbotsford B201, Alumni Hall (outside of OReg). Walk in hours are reduced to 8am-4pm Mon-Fri. Phone and emails will be monitored during the regular IT Service Desk hours of 8am-8pm Mon-Thurs, Fri 8am-4:30pm
CEP Building A Network Issues-Resolved July 25, 2018 3:15pm
Building “A” on the CEP Campus is experiencing network issues. IT Services is aware of the situation and is actively working on resolution. There is no ETA at this time, updates will be provided shortly. Please contact the IT Service Desk (itservicedesk@ufv.ca) for any immediate questions or concerns.