The holiday season is upon us, and many of you might receive new device. Whether it’s a new smartphone, tablet, or laptop, it’s essential to make sure your MFA methods are up to date, and to secure your new device so it’s ready to use. Step 1: Ensure your MFA methods are up to date […]
Changes to Wi-Fi Eduroam
What do I need to know? UFV is required to update our Wi-Fi network which will require some students and employees to reconnect to our Eduroam Wi-Fi network using their UFV email and password. Who is impacted? Students and employees who have not connected or reconnected to Eduroam Wi-Fi since Fall 2024, will likely need […]
KNOWN ISSUE | Issues Connecting to Wi-Fi
Some UFV employees and students have reported having trouble connecting to Wi-Fi (Eduroam) on campus using an older laptop/device. IT Services is working quickly to resolve the issue. For immediate support, please contact IT Service desk at itservicedesk.ufv.ca, email itservicedesk@ufv.ca, or call 604-864-4610.
A gift from Cybersecurity: Holiday CTF
As the end of the fall semester (and 2024) approaches, we have one more gift for you: a holiday capture the flag! You can play until Dec 31st at midnight. We hope you’ve had a good fall semester, and we wish you a restful winter break! How to Start 1. Go to https://ufv.ctfd.io 2. Click […]
Changes to Eduroam
What do I need to know? UFV is required to update our Wi-Fi network which will require some students and employees to reconnect to our Eduroam Wi-Fi network using their UFV email and password. Who is impacted? Students and employees who have not connected or reconnected to Eduroam Wi-Fi since Fall 2024, will likely need […]
Planned System Upgrade: Degree Works (myGRADPlan) – Saturday December 7, 2024
What do I need to know? IT Services will be completing a required upgrade to Degree Works (MyGRADPlan) to enhance and optimize the service. The upgrade will result in Degree Works being unavailable during the outage window. When will this Occur? Saturday December 7th, 2024, from 7:00AM to 7:00PM Who is impacted? All UFV employees […]
Resolved: KNOWN ISSUE| Internet issues to external sites
IT Services has worked quickly to resolve this issue. Users have reported internet issues when attempting to access external sites, examples include YouTube, CNN, MS Web Outlook, Teams and SharePoint files. IT Services is working with BCNET to resolve the issue as quickly as possible.
New Service Management Tool for Facilities Management
New Service Management Tool for Facilities Management The Facilities Management team is pleased to announce that they will join other UFV departments in implementing TeamDynamix as their new service management tool for users to request common facilities services. The department will begin transitioning services to TeamDynamix during the week of November 25th. TeamDynamix (TDX) is […]
Important Notice: Upcoming IT and Power Outages – Saturday, November 30, 2024
What do I need to know? Campus Planning & Facilities Management (CPFM) have scheduled a necessary power outage and corresponding data center shut down to complete final upgrades to electrical systems required for the Dining Hall kitchen renovation. These outages are scheduled for Saturday, November 30, 2024, and will significantly impact IT systems. What do […]
How to spot cyber scams this holiday season
As the holiday season approaches, fraudsters take advantage of shoppers looking for online deals and digital gifts. Here are some ways you can spot scams and stay cyber-safe while you get those holiday deals! Signs of a scam Poor website design: Watch for blurry images, typos, and sites missing return or privacy policies. If you […]