Service | Support | Security
What do I need to know? IT Services will be completing a required upgrade to enhance and optimize the service. The upgrade will result in an outage to Banner, and Banner related services during the upgrade window, starting Thursday October 29, 2026, at 8:00PM. When will this Occur? Thursday, October 29, 2026 from 8:00PM to … Read more
What do I need to know? IT Services will be completing a required upgrade to enhance and optimize the service. The upgrade will result in an outage to Banner, and Banner related services during the upgrade window, starting Thursday October 22, 2026, at 8:00PM. When will this Occur? Thursday, October 22, 2026 from 8:00PM to … Read more
IT Services is monitoring an active cybersecurity vulnerability that may require some university systems to be temporarily taken offline or restarted as a precaution. Some third-party software may also temporarily interrupt services while applying security patches. IT Services is working to minimize disruptions and restore services as quickly as possible. Thank you for your patience … Read more
What is happening? Beginning November 1, 2026, British Columbia will no longer switch back to Standard Time each fall. Instead, BC will remain on UTC-07:00 year-round. As this is a province-wide change, organizations across BC will be adapting to updates from software vendors and service providers. IT Services is taking steps to ensure the smoothest … Read more
What do I need to know? IT Services will be completing required network maintenance on Saturday October 17th, 2026, resulting in intermittent interruptions to network services during the maintenance window. When will this occur? Saturday, October 17th, 2026, from 10:00PM to 11:59PM. Who is impacted? All UFV employees and students. Services Impacted: The following services … Read more
UFV’s Cybersecurity team is seeing reports of phishing emails that are disguised as SharePoint document-sharing notifications. They come from no-reply@sharepoint.com, and invite you to open a shared document. These phishing emails are designed to steal your login credentials. If you were not expecting the document, do not click the link, do not open it. How … Read more
This issue was resolved at 1:02pm. IT Services is aware that some cards in myUFV (myufv.ca) such as “Class List” or “My Advisors” are displaying an error messages. IT Services is working quickly to resolve this issue. Updates will be provided as more information becomes available and services are restored.
August 27 2026 UFV Student and Employees may need to reconnect to Wi-Fi on campus. Due to a recent update, you may need to trust the certificate for Eduroam if prompted or select Eduroam from your available networks to connect. Learn More: How to Connect to Wi-Fi Still need more info? If you have any … Read more
What do I need to know? BCNET will be performing a planned routing migration on Friday, August 28, 2026. During this maintenance window, UFV-hosted services, including the UFV website, Banner and Self Service Banner (myufv.ca), telephone services, and other applications, will be unavailable during the migration window. When will this Occur? Friday August 28th, 2026 … Read more
IT Services resolved the FAST outage at 3:15pm. _____________________________________________________________________________ IT Services is aware that FAST (fast.ufv.ca) is currently experiencing an outage. IT Services is working quickly to resolve this issue. Updates will be provided as more information becomes available and service is restored.