Description of Maintenance: UFV landline phone system upgrade, Abbotsford Campus Estimated time of maintenance: Sunday, April 28, 6:00am – 8:00am Estimated duration of maintenance: 30 minute disruption of service Services impacted: Affected staff, faculty, and students will experience a disconnection of phone service for approximately 30 minutes between 6:00 am and 8:00 am for those […]
The IT Service Desk is moving! On Wednesday April 10th , we are relocating from Building B, room 241 to the newly renovated location in G Building, room 131 on the Abbotsford campus. Our goal was to locate a student-centric area for one-stop IT services while continuing to provide comprehensive instructional and administrative technology support […]
Description of Maintenance: UFV Network Outage in Building B, Abbotsford Campus Estimated time of maintenance: Sunday, March 31st, 7:00am – 2:00pm Estimated duration of maintenance: Series of 1-2 minute disruptions Services impacted: Affected staff, faculty, and students will be unable to access services through wired connection; internet, network drives, Banner, etc.. Wireless connection will be unaffected […]
Description of Maintenance: UFV Network Outage in Building G, Abbotsford Campus Estimated time of maintenance: Thursday, March 14th, 10:30pm – 12:00am & Friday, March 15th, 6:00am – 7:30am Estimated duration of maintenance: 40 minutes on March 14th & 25 minutes on March 15th Services impacted: Affected staff, faculty, and students will be unable to access services […]
When attempting to access myUFV, people may be presented with an Internal Server Error page like this: To work around this error, please perform the following steps: Clear your browser cache and cookies Close the browser down completely Reopen your browser and try again IT Services is working hard to find a permanent resolution […]
myGradPlan (Degree Works) is unavailable due to technical difficulties. We are aware of the issue and are actively working on resolution.
Scheduled Maintenance – Remembrance Day, Sunday November 11, 2018 Information Technology Services will be performing scheduled maintenance of myUFV and several related systems on the morning of Sun, Nov 11, between 8 and 11 am. During this time the following systems will be unavailable: myUFV Banner self-service DegreeWorks myCCR (CampusLabs) Symplicity CSM Links to courses, […]
The IT Service Desk walk up support is moving back to Abbotsford B241 opening for 8am Friday, October 26th. Thanks for your understanding while our pop-up was temporarily relocated to Alumni Hall. Normal walk in hours for B241 will resume 8am-8pm Mon-Thurs, 8am-4:30pm Fri.
Self-Service links within myUFV, the UFV mobile app, as well as access to the Banner system will be unavailable during the weekend of October 6-8, 2018, while system upgrades are made. While the upgrade is taking place, student and employee information accessed from the Self-Service Links within myUFV, will not be available. This includes, but […]
Due to flooding, the IT Service Desk is temporarily operating for walk-ins out of our pop-up location in Abbotsford B201, Alumni Hall (outside of OReg). Walk in hours are reduced to 8am-4pm Mon-Fri. Phone and emails will be monitored during the regular IT Service Desk hours of 8am-8pm Mon-Thurs, Fri 8am-4:30pm