Information Technology Services

Resolved at 12:05pm – All physical phones are operational. UFV is experiencing an outage of physical phones on the Abbotsford campus. Softphones, call-queue phones, and security phones are all working properly. IT Services is asking employees to use available technologies (softphones, call-queue phones, or Teams) for calls while we work quickly to resolve the issue. […]

IT Services has resolved most of the issues associated with the major systems outage earlier today. UFV is still experiencing a Banner outage, the following systems are impacted and may be unavailable: • Banner • Banner self service • myUFV.ca cards that pull Banner data IT Services is working to restore these systems as soon […]

2:00PM – This issue has been resolved for both the Azure Portal access and AWS outage. Minitab is now accessible and other services that may have been impacted. Some UFV employees and students have reported not being able to connect to Minitab (licensing.minitab.com) which appears to be related to a larger Azure Portal issue. AWS […]

Resolved: All Banner modules – 12:45PM Resolved: Student Applicant Portal – 12:59PM UFV employees and students are impacted by an outage for the Banner ERP system. The following systems are impacted and may be unavailable: Banner Banner self service myUFV.ca cards that pull Banner data Authentication errors result when trying to access Banner or its […]

What do I need to know? IT Services will be completing required maintenance in Banner to enhance and optimize the service. The maintenance will result in Banner and Self Service Banner being unavailable Thursday, October 23rd during the maintenance window. When will this Occur? Thursday, October 23rd, 2025 from 8:00PM to 11:59PM Who is impacted? […]

Please be advised that a power outage is currently affecting Buildings A, B, and C at the Abbotsford campus due to a generator issue. Security and Facilities teams are on-site and working to assess and resolve the situation. The estimated time for power restoration remains unknown. In-person classes scheduled in these buildings will not take […]

What do I need to know? IT Services will be completing required maintenance to wireless services to enhance and optimize the service for students. The maintenance will result in a very brief Wi-Fi outage for UFV students on the Abbotsford, Clearbrook, Mission, and Areospace campuses during the maintenance window. When will this Occur? Thursday, October […]

As Facilities Management continues generator maintenance at the Abbotsford campus, biweekly power outages will occur on Friday mornings from 5–7 a.m. in Buildings A, B, and C. IT Services is working proactively to protect university hardware and minimize classroom and workspace disruption. After each outage, our teams test classroom technology and shared spaces to confirm […]

What do I need to know? IT Services will be completing a required upgrade to the UFV website (ufv.ca). The upgrade will result in ufv.ca being unavailable Thursday September 18, 2025, during the maintenance window. Access to myUFV (myufv.ca), myClass(myclass.ufv.ca) will be available by using the direct web addresses. When will this Occur? Thursday, September […]

Some students and employees on UFV campuses may experience issues connecting to Wi-Fi today. To restore access, please update your connection settings: Go to Network Settings on your device. Select Eduroam and choose Forget this network. Reconnect using your UFV email address and password. If you need assistance, contact the IT Service Desk at itservicedesk.ufv.ca […]