What do I need to know? IT Services will be completing a required Mitel server migration upgrade which will result in the UFV phone system being unavailable Saturday March 21st, 2026, during the maintenance window. When will this Occur? Saturday March 21, 2026, at 7:00PM to 11:59PM Who is impacted? Anyone attempting to call a […]
Resolved: Network Outage – Monday March 9, 2026
The network issue was resolved at 12:10pm. UFV employees have reported wired and wireless connection issues across both the Abbotsford and Chilliwack campus. IT Services is working quickly to resolve this issue.
Planned Server Migration: UFV.ca Outage – Saturday March 7, 2026
What do I need to know? IT Services will be completing a required migration upgrade to the UFV website server (ufv.ca). The upgrade will result in ufv.ca being unavailable Saturday March 7, 2026, during the maintenance window. Access to myUFV (myufv.ca) and myClass(myclass.ufv.ca) will be available by using the direct web addresses. When will this […]
Planned Server Migration: Banner Outage – Saturday March 7, 2026
What do I need to know? IT Services will be completing a required migration upgrade to our servers to enhance and optimize the service. The upgrade will result in an outage to Banner, and Banner related services on Saturday, March 7th, 2026, at 6:00PM during the upgrade window. When will this Occur? Saturday, March 7th, […]
UFV Timetable Moving to Browse Classes Format
UFV is streamlining how students, faculty, and staff access course information. The manually created web-based Timetable will be retired after Summer 2026, and Browse Classes will serve as the single, official source for timetable information starting Fall 2026. This is a positive step forward: Real-time accuracy: Browse Classes pulls live data directly from Banner, so […]
Planned Server Migration: MyGRADplan – Saturday February 21, 2026
What do I need to know? IT Services will be completing a required migration upgrade to our servers to enhance and optimize the service. The upgrade will result in an outage to the MyGRADplan (DegreeWorks) server on Saturday February 21st, 2026, at 6:00PM during the upgrade window. When will this Occur? Saturday, February 21st, 2026, […]
Planned System Upgrade: Banner – Tuesday, February 17, 2026
What do I need to know? IT Services will be completing required a upgrade in Banner to fix tax calculation issues in the 2026 tax updates. The maintenance will result in Banner and Self Service Banner being unavailable today Tuesday, February 17th, during the maintenance window. When will this Occur? Tuesday, February 17th, 2026 from […]
Planned Server Migration: Banner – Saturday February 14, 2026
What do I need to know? IT Services will be completing a required migration upgrade to our servers to enhance and optimize the service. The upgrade will result in an outage to Banner, and Banner related services on Saturday, February 14th, 2026, at 6:00PM during the upgrade window. After the migration is complete, users are […]
Introducing Fraser — A New Way to Get IT Help at UFV
UFV is piloting a new AI powered chatbot called Fraser to help students and employees quickly find answers to common IT questions. Fraser can assist with: • Password and login issues • Wi Fi and device connectivity • Brightspace and learning technology support • How to contact IT Services or submit a ticket Designed to […]
Planned Server Migration: Fileway, Confluence, & E2E – Thursday, February 5, 2026
What do I need to know? IT Services will be completing a required migration upgrade to our servers to enhance and optimize the service. The upgrade will result in a brief outage to Fileway, Confluence, and E2E Achieve, on Thursday February 5th, 2026, at 6:00AM during the upgrade window. After the migration is complete, users […]