Service | Support | Security
What do I need to know? IT Services will be completing required maintenance to network equipment on the Abbotsford campus, Building B (2nd Floor-north side) on Saturday May 10th, 2025, resulting in a network outage during the maintenance window. When will this occur? Saturday, May 10th, 2025, from 11:00AM and 2:00PM. Who is impacted? All … Read more
There is a sneaky new technique to get malware onto your system; attackers are now creating fake CAPTCHA pages to trick you into running commands that will compromise your device. You’re probably familiar with CAPTCHA challenges. Websites use them to distinguish humans from bots, often with a “verify you are human” checkbox or a task … Read more
What do I need to know? IT Services will be completing required maintenance to network equipment on the Chilliwack (CEP) campus on Sunday April 27th, 2025, resulting in a network outage during the maintenance window. When will this occur? Sunday, April 27th, 2025, from 9:00AM and 11:30AM. Who is impacted? All UFV employees and students … Read more
UFV is excited to announce the launch of a new web portal designed to enhance the application experience for prospective students. This user-friendly platform streamlines the application process, allowing users to easily track their admission status, submit required documents, and accept an Offer of Admission. With improved navigation and personalized features, the portal reflects UFV’s … Read more
Some UFV employees have reported having trouble connecting to Zoom which appears to be a vendor issue, IT Services is monitoring the situation. IT Services recommends using Microsoft Teams as an alternative until the issue has been resolved. For immediate support, please contact IT Service Desk at itservicedesk.ufv.ca, email itservicedesk@ufv.ca, or call 604-864-4610.
“Hey, can you do me a quick favor?” sounds innocent, right? But if that message came from your manager… at a weird hour… and on WhatsApp instead of a university Teams or email account… it’s probably not really them at all. Scammers are getting smarter and now they’re posing as coworkers, managers, or departments like … Read more
What do I need to know? IT Services will be completing a required urgent upgrade to Confluence (share.ufv.ca) resulting in Confluence being unavailable today, Tuesday, April 15th, during the upgrade window. When will this Occur? Tuesday, April 15th, 2025 from 1:30 PM to 4:00 PM. Who is impacted? Confluence users only Services Impacted: • Confluence … Read more
There has been a noticeable increase in variations of the “free piano”/”free toolbox” scam. This scam starts with an email that pretends to be from a UFV employee or their family, and offers a donated item – like an instrument or a tool – for only the cost of shipping. The scammer will ask you … Read more
What do I need to know? IT Services will be completing a patch to the required year end tax upgrade in Banner. The patch will result in Banner and Self Service Banner being unavailable Saturday, February 22nd during the maintenance window. When will this Occur? Saturday, February 22nd, 2025 from 7:30 PM to 9:30 PM … Read more
What do I need to know? IT Services will be completing required maintenance to upgrade wireless connectivity. This maintenance will result in an outage to eduroam (WiFi) on various UFV campuses. When will this Occur? Saturday February 22nd, 2025, from 10:00PM to 12:00AM. Who is impacted? All employees attempting to connect to eduroam (WiFi) on … Read more