New Service Management Tool for Facilities Management The Facilities Management team is pleased to announce that they will join other UFV departments in implementing TeamDynamix as their new service management tool for users to request common facilities services. The department will begin transitioning services to TeamDynamix during the week of November 25th. TeamDynamix (TDX) is […]
Important Notice: Upcoming IT and Power Outages – Saturday, November 30, 2024
What do I need to know? Campus Planning & Facilities Management (CPFM) have scheduled a necessary power outage and corresponding data center shut down to complete final upgrades to electrical systems required for the Dining Hall kitchen renovation. These outages are scheduled for Saturday, November 30, 2024, and will significantly impact IT systems. What do […]
New Service Management Tool for Housing Operations
UFV’s Housing Operations is pleased to announce that they have joined other UFV departments in using TeamDynamix as their new service management tool for students to request common housing services. The smooth transition to TeamDynamix took place during the first week of November. Benefits to the UFV Students The implementation of the new ticketing system brings a […]
Planned System Upgrade – Banner & Banner Self-Service, Thursday November 14th, 2024
What do I need to know? IT Services will be completing a required upgrade to Banner to fix an Ellucian product defect causing an error when working with leave reports and web time entry timesheets. During this time, to lessen disruption, IT Services will also be installing prerequisite work for the year-end Admin and Employee […]
RESOLVED – Known Issue: UFV.ca and certain webpages
IT Services has worked quickly to restore all services to UFV.ca and associated webpages. Users will receive an error message when attempting to visit UFV.ca and certain webpages such as International, Careers, and Library. IT Services is working quickly to resolve the issue. If you require support, please contact the IT Service Desk at itservicedesk.UFV.ca, […]
Temporary Closure: G210 Computer Lab – October 28th-30th
Abbotsford campus computer lab G210 (located in Peter Jones Learning Commons – Building G) will be closed starting Monday October 28th, 2024 for lighting upgrades, and will re-open Thursday October 31st. Alternative drop in computer lab locations include: Abbotsford Campus – G181 (lab located inside library) – G180 (computers available on library main floor) Chilliwack […]
Known Issue: Banner Outage
Some UFV employees have reported issues accessing Banner, IT Services has worked quickly to resolve the issue. Employees who are still having trouble logging in are asked to clear their cache before using Banner. Please click the link to read the Knowledge Based Article on how to clear your web browser cache. If you are […]
Planned System Upgrade: Banner – Thursday October 17, 2024
What do I need to know? IT Services will be completing a required upgrade to Banner to enhance and optimize the service. The upgrade will result in Banner and related applications being unavailable during the outage window. When will this Occur? Thursday October 17, 2024, from 8:00PM – 12:00AM Who is impacted? All UFV […]
Free Monitors for UFV Students Available!
IT Services is excited to offer free, gently used monitors to UFV students as a result of a computer lab refresh. Monitors are available for pick up at the new IT Service Desk location on the Chilliwack Campus – CEP Building A A1108. Students can pick up 1 free monitor per student and must show […]
Password Update Required for All UFV Employees
As part of our ongoing commitment to enhancing digital systems security and safeguarding sensitive data, the Office of the Chief Information Officer (OCIO) is implementing a proactive measure in alignment with the recommendation from the British Columbian OCIO and requiring a password update for all employees across UFV. To facilitate a smooth transition, IT Services […]