Service | Support | Security
What do I need to know? IT Services will be completing an emergency patch to Confluence today at 10:30am to increase security. This will result in an outage to Confluence during the upgrade window. When will this Occur? Tuesday, February 18th, 2025 from 10:30AM to 1:00PM. Who is impacted? All UFV employees accessing Confluence. Services … Read more
What do I need to know? IT Services will be completing a required year end tax upgrade to Banner. The upgrade will result in Banner and Self Service Banner being unavailable Thursday February 13th during the maintenance window. When will this Occur? Thursday, February 13th, 2025 from 8:00 PM to 11:00 PM Who is impacted? … Read more
What do I need to know? IT Services will be completing a required restart to the administrative form functions of Banner PRD. This will result in a short outage to the administrative form functions in Banner PRD during the maintenance window. When will this occur? Friday, January 24th, 2025 from 12:15PM to 12:30PM Who is … Read more
What do I need to know? IT Services will be completing a required annual upgrade to the Financial Aid module of Banner and Moneris E-Payments. This will result in an outage of the “Financial Aid & Awards” card and student online payments in myUFV during the maintenance window. When will this occur? Thursday, January 23rd, … Read more
What do I need to know? IT Services will be completing an emergency patch for Confluence (share.ufv.ca) this morning at 11:15am. This will result in an outage during the maintenance window. When will this occur? Today – Tuesday, January 21st, 2025 from 11:15AM to 1:30PM. Who is impacted? All UFV employees who use Confluence. Services … Read more
Virtual Private Networks (VPNs) are commonly used tools to enhance online privacy. While they promise certain benefits, they can also lead to unintended behaviour when used to access your UFV account and other UFV resources. VPNs and your UFV account When accessing your UFV account with a VPN enabled, the service masks your IP address, … Read more
What do I need to know? IT Services will be completing a required year end tax upgrade to Banner. The upgrade will result in Banner and Self Service Banner being unavailable Friday January 3rd during the maintenance window. When will this Occur? Friday, January 3rd, 2025 from 8:00 PM to 10:00 PM Who is impacted? … Read more
We are excited to announce that Windows Hello PINs are now available for employees using their UFV devices. It’s a faster, more secure, and hassle-free way to sign in by using a PIN instead of your password What is Windows Hello? Windows Hello allows you to use a PIN, instead of your usual password, to … Read more
The holiday season is upon us, and many of you might receive new device. Whether it’s a new smartphone, tablet, or laptop, it’s essential to make sure your MFA methods are up to date, and to secure your new device so it’s ready to use. Step 1: Ensure your MFA methods are up to date … Read more
What do I need to know? UFV is required to update our Wi-Fi network which will require some students and employees to reconnect to our Eduroam Wi-Fi network using their UFV email and password. Who is impacted? Students and employees who have not connected or reconnected to Eduroam Wi-Fi since Fall 2024, will likely need … Read more