Service | Support | Security
IT service outages are scheduled for Saturday, February 25. When will this occur? 6pm – midnight Sat, Feb 25. Services impacted: Wired and Wi-Fi network connections Telephone service (excluding red emergency phones) Remote desktop connections Facilities systems/panels Applications such as Banner, FAST, myUFV, and the UFV website How long will outages last? Services impacted will … Read more
In January 2023, the Employee Centre was launched in myUFV.ca. You may have noticed the link to access Leave Requests and Reporting is now located in the Employee Centre. Soon, access to information about T4s, and paystubs will move from Employee Information to the Employee Centre (after April 30th, 2023). As we progress through our … Read more
On February 20th, 2023, Microsoft is rolling out two security updates to the Microsoft Authenticator app for mobile devices. These updates will include: Number match experience: if you use the push notification feature on the Microsoft Authenticator app, after you approve a sign in, you will be asked to type a two-digit code (displayed in … Read more
All Services Restored | 2:45pm January 31, 2023 | 2:20pm UFV Employees and Students have reported an outage of myUFV and related systems. The following systems are currently unavailable: myUFV Banner 8 self-serve links DegreeWorks IT Services is working quickly to resolve this system outage.
IT Services is completing an upgrade to our Room Bookings portal (Infosilem) which will result in an outage beginning Thurs Feb 2nd at 4:00pm until Tues Feb 7th at 8:00am. UFV employees cannot access the online room bookings portal during this time. What do I need to do? During the outage, UFV employees can submit … Read more
UFV’s Cybersecurity team has noticed an increase of phishing emails and text messages that impersonate the Canada Revenue Agency. The fraudulent message claims to be from the CRA. Scammers ask individuals to reply or click on a link to verify their identity or receive their refund. What do I need to do? If you receive … Read more
Resolved | 3:30pm Wired network services are back online. Update | 3:05pm Telephone & wireless services are back online. Wired network services are still disrupted. Update | 2:20pm Telephone, wired & wireless services disrupted. January 23, 2023 | 9:46am Some UFV Employees & Students on the Clearbrook Campus this morning have reported issues connecting to … Read more
After January 31st, 2023, access to the Banner 8 self-serve links in myUFV.ca will no longer be available. In the Fall, Banner 9 self-serve links were introduced in the Faculty Centre of myUFV.ca. During the Fall 2022 semester, both Banner 8 and Banner 9 links were available as we introduced new functionality. It is now … Read more
In February, myWeb/Terminalfour (T4) is upgrading to the latest version of the application. This is an exciting move forward for our UFV website and the editors that work to keep content up to date. T4 version 8 includes new features and toolsets that will support the UFV.ca web transformation project. How will this impact me? … Read more
What do I need to know: In light of recent cyber attacks on other post-secondary educational institutions in BC, UFV’s IT Cyber Security Team reminds you to exercise caution when opening email or clicking on links from unknown sources. What do I need to do: UFV ITS strongly suggests you update your passwords and ensure … Read more