Known Issue: Issues Making External Calls Using Softphone/Physical Phone

March 4, 2024 UFV employees have reported having issues making outbound calls to external (non-UFV) numbers using their softphone or physical desk phone, IT Services is working quickly to resolve this issue.   Employees impacted are asked to use their mobile phone or email as an alternative mode of communication until the issue is resolved. Still … Read more

RESOLVED – Known Issue: Employee Network Drive/VPN Connection Issue – On Campus

February 21, 2024 UFV employees working on campus and connected to our Wi-Fi network, Eduroam, may experience issues accessing network drives, documents, and applications.  IT Services is working quickly to resolve the connection issue. To manually resolve the issue when using Wi-Fi on campus: 1. Check your connection:  Ensure you are connected to Eduroam by … Read more

Planned System Maintenance: All Campuses – Saturday Feb.17, 2024

IT Services will be performing required maintenance resulting in an outage of approximately 30 minutes on Saturday February 17, 2024. This outage will impact all UFV campuses. To minimize impact, this outage has been scheduled for 10:30pm.   When will this occur?  Saturday February 17, 2024 between 10:30pm – 12:00am.   Who is Impacted?  All UFV students … Read more

BCNet Planned System Maintenance – SPSS Outage

BCNet is performing required maintenance to their Statistical Product and Service Solutions (SPSS) to enhance and optimize the service. This maintenance will result in SPSS being unavailable for up to 1 hour during the outage window. When will this occur? Thursday, February 15th, 2024 from 7:00pm to 8:00pm. Who is impacted? UFV faculty and students … Read more

Planned System Maintenance – ufv.ca Website Outage

IT Services will complete a required upgrade to the UFV website which may cause some of UFV’s websites to be unavailable during the outage window. When will this occur? Thursday, February 8th, 2024 from 6:00am – 6:30am Who is impacted? UFV students and employees attempting to access the websites listed below. ufv.ca international.ufv.ca library.ufv.ca survey.ufv.ca … Read more

Digital Signage at UFV: Streamlining Campus Communication

There’s a new way to find out what’s happening at UFV. The Digital Signage Project is underway, connecting UFV campuses with a central form of communication. Twenty-seven linked TV displays are currently placed at key locations on the Abbotsford and Chilliwack campuses, with ten more coming in summer, including displays in Hope, Mission, and Clearbrook … Read more

IT Services Pop Up Technology Support

Needing help connecting to Wi-Fi, logging into myUFV, or have technology related questions? IT Services is set up in various convenient locations across multiple UFV campuses throughout the month of January to help you with all your technology needs.   Winter 2024 Pop-Up Locations: Abbotsford Campus: B211 (Front of Registration) Jan. 2nd – 5th Chilliwack … Read more

Updated – All Free Monitors Picked Up

Update All available free monitors have been picked up but check back on the blog or follow our @ITService_UFV Twitter page for more potential posts like this! Original Post IT Services is excited to offer free monitors to UFV students as a result of the G210 lab refresh. There are 12 monitors available for pick … Read more