We’re excited to introduce improvements to the UFV IT Services Client Portal, designed with accessibility and user-friendliness in mind. Key Accessibility Enhancements • Improved Colour Contrast: We’ve updated text and background colour combinations to meet recommended contrast ratios, enhancing readability for all users, especially those with visual impairments. • Accessible Focus State: Keyboard navigation is […]
Planned System Maintenance: Network and WiFi Outage – Sunday August 25th, 2024
What do I need to know? BCNet will be completing required maintenance to their core router which provides network connectivity for UFV. This maintenance will result in an outage to UFV networks and WiFi on all UFV campuses except Abbotsford campus. When will this Occur? Sunday August 25th, 2024, from 6:00AM – 10:00AM Who is […]
Planned System Upgrade: Banner – Thursday, August 22, 2024
What do I need to know? IT Services will be completing a required upgrade to Banner to enhance and optimize the service. The upgrade will result in Banner and related applications being unavailable during the outage window. When will this Occur? Thursday August 22nd, 2024, from 8:00PM – 12:00AM Who is impacted? All UFV […]
Planned Systems Maintenance: AlwaysOn VPN (Remote Network Connection) – Thursday August 22, 2024
What do I need to know? IT Services will be completing required maintenance to the AlwaysOn VPN service to mitigate security vulnerabilities. The system maintenance may result in employees not being able to remotely connect to the UFV network affecting access to on-premises services such as employee file shares. When will this Occur? Thursday August […]
Cyber Security Reminders
On July 19th 2024, CrowdStrike, a cyber security company, issued a content update which crashed Microsoft Windows systems worldwide, including those at UFV. IT Services has been working quickly to resolve the issue on UFV devices. Following this event, threat actors have been attempting to capitalize on the crisis in many ways, including: • Sending […]
Planned Systems Maintenance: Degree Works (MyGRADPlan) Update – July 27th-28th, 2024
What do I need to know? IT Services will be completing a required upgrade to Degree Works (MyGRADPlan) to enhance and optimize the service. The upgrade will result in Degree Works being unavailable during the outage window. When will this occur? Saturday July 27th, 2024 at 6:00AM to Sunday July 28th at 10:00AM Who is […]
KNOWN ISSUE – “Blue Screen” Error – Employee & Student Computers
July 19 8:00am Following an outage reported on July 18th, UFV employees and students have reported workstation issues. Employee computers showing a blue screen must be rebooted to resolve the issue. If the blue screen persists, please contact the IT Service Desk https://itservicedesk.ufv.ca/ For employees working remotely, you may be asked to come on campus […]
RESOLVED Outage Service Disruption: Multiple Systems – All Campuses
IT Services is currently working to resolve a disruption of multiple systems and services impacting all campuses.
New Expense Management System for the Financial Services and Human Resources Teams
The Financial Services and Human Resources (HR) departments are excited to announce the transition to Chrome River as UFV’s new expense management system in mid-July, following a successful pilot launch. This achievement is a result of the dedicated efforts of the Project and Portfolio Management, Information Technology Services, Financial Services, and HR teams. Benefits to […]
Planned Systems Maintenance: FAST Update – July 17th, 2024
What do I need to know? IT Services will be completing a required upgrade to FAST to enhance and optimize the service. The upgrade will result in FAST being unavailable during the outage window. When will this Occur? Wednesday July 17th, 2024, from 8:30AM – 3:30PM Who is impacted? All UFV employees who use the […]