IT Services is currently working to resolve a disruption of multiple systems and services impacting all campuses.
New Expense Management System for the Financial Services and Human Resources Teams
The Financial Services and Human Resources (HR) departments are excited to announce the transition to Chrome River as UFV’s new expense management system in mid-July, following a successful pilot launch. This achievement is a result of the dedicated efforts of the Project and Portfolio Management, Information Technology Services, Financial Services, and HR teams. Benefits to […]
Planned Systems Maintenance: FAST Update – July 17th, 2024
What do I need to know? IT Services will be completing a required upgrade to FAST to enhance and optimize the service. The upgrade will result in FAST being unavailable during the outage window. When will this Occur? Wednesday July 17th, 2024, from 8:30AM – 3:30PM Who is impacted? All UFV employees who use the […]
Planned Systems Maintenance: Terminalfour Update – July 4, 2024
What do I need to know? IT Services will be completing a required upgrade to Terminalfour (T4 – myweb.ufv.ca) to enhance and optimize the service. The upgrade will result in T4 being unavailable during the outage window. When will this Occur? Thursday July 4th, 2024, from 7:30am – 11:30am Who is impacted? All UFV employees […]
Resolved – Known Issue: Issue with MiCollab Software for Softphone
The known issue with MiCollab Software for Softphones has been resolved. All UFV employees will be able to make and receive calls using their softphones. If employees are requiring any further support regarding their softphone, please submit a ticket. UFV employees have reported issues with making or receiving phone calls using their softphones, UFV employees […]
RESOLVED – Outage – Student Registration Page
Services are restored | 9:00 am June 17 2024 – 8:00am UFV students have reported an outage when attempting to access the registration page through myUFV.ca. IT Services is working quickly to resolve the issue.
Planned Systems Maintenance: Multiple Campus Locations – June 19th, 2024
What do I need to know? IT Services will be upgrading wireless connectivity on Wednesday June 19th, which will result in a brief outage to wireless services at the Abbotsford, Mission, Clearbrook and Areospace campuses. When will this Occur? Wednesday June 19th, 2024 from 10:30PM – 12:00AM Who is impacted? All users located at the […]
RESOLVED Outage – Student Self-Serve Password Reset
All services are restored | 11:30am June 01 2024 | 9:00am UFV students have reported an issue using the self-serve password reset service through password.ufv.ca. IT Services is working quickly to resolve this issue. Until this issue is resolved, students can use this link to reset their password: https://passwordreset.microsoftonline.com/
Known Issue| “Incompatible Driver” Error Messages – Abbotsford Campus Card Office Impacted
May 15th UFV employees have reported receiving an “Incompatible Driver” error message appearing on their UFV computer and Abbotsford Campus Card office is currently unable to create campus cards as a result of this issue. IT Services is working quickly to resolve this matter.
Network Outage| Mission, Clearbrook, Areospace, Hope Campuses – May 15, 2024
What do I need to know? IT Services will be completing a required system upgrade that will cause a brief outage to network services to Mission, Clearbrook, Areospace and Hope Campuses. When will this occur? Wednesday, May 15th 2024 between 11:00pm – 11:45pm Who is impacted? All users located on the Mission, Clearbrook, Areospace, and […]