Information Technology Services

What do I need to know? IT Services will be completing a required upgrade to Banner to enhance and optimize the service. The upgrade will result in Banner and related applications being unavailable during the outage window.    When will this Occur? Thursday October 17, 2024, from 8:00PM – 12:00AM Who is impacted? All UFV […]

IT Services is excited to offer free, gently used monitors to UFV students as a result of a computer lab refresh. Monitors are available for pick up at the new IT Service Desk location on the Chilliwack Campus – CEP Building A A1108. Students can pick up 1 free monitor per student and must show […]

As part of our ongoing commitment to enhancing digital systems security and safeguarding sensitive data, the Office of the Chief Information Officer (OCIO) is implementing a proactive measure in alignment with the recommendation from the British Columbian OCIO and requiring a password update for all employees across UFV. To facilitate a smooth transition, IT Services […]

All systems are restored  |  10:00am August 29 2024 | 8:35am UFV Students and Employees have reported intermittent issues connecting to wired and wireless connections on the Abbotsford campus this morning.  The IT network team is working quickly to resolve the issue.

We’re excited to introduce improvements to the UFV IT Services Client Portal, designed with accessibility and user-friendliness in mind. Key Accessibility Enhancements • Improved Colour Contrast: We’ve updated text and background colour combinations to meet recommended contrast ratios, enhancing readability for all users, especially those with visual impairments. • Accessible Focus State: Keyboard navigation is […]

What do I need to know? BCNet will be completing required maintenance to their core router which provides network connectivity for UFV. This maintenance will result in an outage to UFV networks and WiFi on all UFV campuses except Abbotsford campus. When will this Occur? Sunday August 25th, 2024, from 6:00AM – 10:00AM Who is […]

What do I need to know? IT Services will be completing a required upgrade to Banner to enhance and optimize the service. The upgrade will result in Banner and related applications being unavailable during the outage window.    When will this Occur? Thursday August 22nd, 2024, from 8:00PM – 12:00AM Who is impacted? All UFV […]

What do I need to know? IT Services will be completing required maintenance to the AlwaysOn VPN service to mitigate security vulnerabilities. The system maintenance may result in employees not being able to remotely connect to the UFV network affecting access to on-premises services such as employee file shares. When will this Occur? Thursday August […]

What do I need to know? IT Services will be completing a required upgrade to Degree Works (MyGRADPlan) to enhance and optimize the service. The upgrade will result in Degree Works being unavailable during the outage window. When will this occur? Saturday July 27th, 2024 at 6:00AM to Sunday July 28th at 10:00AM Who is […]

July 19 8:00am Following an outage reported on July 18th, UFV employees and students have reported workstation issues.  Employee computers showing a blue screen must be rebooted to resolve the issue.  If the blue screen persists, please contact the IT Service Desk https://itservicedesk.ufv.ca/ For employees working remotely, you may be asked to come on campus […]