Information Technology Services

What do I need to know? IT Services will be completing a required upgrade to Banner to fix an Ellucian product defect causing an error when working with leave reports and web time entry timesheets. During this time, to lessen disruption, IT Services will also be installing prerequisite work for the year-end Admin and Employee […]

IT Services has worked quickly to restore all services to UFV.ca and associated webpages. Users will receive an error message when attempting to visit UFV.ca and certain webpages such as International, Careers, and Library. IT Services is working quickly to resolve the issue. If you require support, please contact the IT Service Desk at itservicedesk.UFV.ca, […]

Abbotsford campus computer lab G210 (located in Peter Jones Learning Commons – Building G) will be closed starting Monday October 28th, 2024 for lighting upgrades, and will re-open Thursday October 31st. Alternative drop in computer lab locations include: Abbotsford Campus – G181 (lab located inside library) – G180 (computers available on library main floor) Chilliwack […]

Some UFV employees have reported issues accessing Banner, IT Services has worked quickly to resolve the issue. Employees who are still having trouble logging in are asked to clear their cache before using Banner. Please click the link to read the Knowledge Based Article on how to clear your web browser cache. If you are […]

What do I need to know? IT Services will be completing a required upgrade to Banner to enhance and optimize the service. The upgrade will result in Banner and related applications being unavailable during the outage window.    When will this Occur? Thursday October 17, 2024, from 8:00PM – 12:00AM Who is impacted? All UFV […]

IT Services is excited to offer free, gently used monitors to UFV students as a result of a computer lab refresh. Monitors are available for pick up at the new IT Service Desk location on the Chilliwack Campus – CEP Building A A1108. Students can pick up 1 free monitor per student and must show […]

As part of our ongoing commitment to enhancing digital systems security and safeguarding sensitive data, the Office of the Chief Information Officer (OCIO) is implementing a proactive measure in alignment with the recommendation from the British Columbian OCIO and requiring a password update for all employees across UFV. To facilitate a smooth transition, IT Services […]

All systems are restored  |  10:00am August 29 2024 | 8:35am UFV Students and Employees have reported intermittent issues connecting to wired and wireless connections on the Abbotsford campus this morning.  The IT network team is working quickly to resolve the issue.

We’re excited to introduce improvements to the UFV IT Services Client Portal, designed with accessibility and user-friendliness in mind. Key Accessibility Enhancements • Improved Colour Contrast: We’ve updated text and background colour combinations to meet recommended contrast ratios, enhancing readability for all users, especially those with visual impairments. • Accessible Focus State: Keyboard navigation is […]

What do I need to know? BCNet will be completing required maintenance to their core router which provides network connectivity for UFV. This maintenance will result in an outage to UFV networks and WiFi on all UFV campuses except Abbotsford campus. When will this Occur? Sunday August 25th, 2024, from 6:00AM – 10:00AM Who is […]