Service | Support | Security
Free Monitors for UFV Students Available! IT Services is excited to offer free, gently used monitors to UFV students as a result of a computer lab refresh. Monitors are available for pick up at both IT Service Desk locations on the Abbotsford (Building G – G131) and Chilliwack Campuses (CEP Building A – A1108). Students … Read more
Have you ever been locked out of your UFV student account because your phone broke, you got a new device, or your MFA app just decided to betray you? We know it can be frustrating. That’s why we launched a new MFA Reset Portal for current students, so you can get back into your account … Read more
What do I need to know? Sunbelt Rentals will be performing a scheduled maintenance check on the temporary generator located outside Building B on the Abbotsford campus. This is to ensure a consistent and reliable power supply. To complete this work safely, there will be a temporary power shutdown affecting Buildings A, B, and C. … Read more
What do I need to know? ITS will be adding a security upgrade to myFiles (Fileway) on Thursday, August 28th, 2025, myFiles will be temporarily unavailable during the upgrade window. Once the security upgrade is complete, users accessing myFiles while not connected to Eduroam will be prompted to log in using Multi-Factor Authentication (MFA). When … Read more
What do I need to know? Scheduled maintenance is planned for the Eduroam Guest Wi-Fi access on Saturday, August 23rd, 2025. This planned outage will result in a disruption of service for guest Wi-Fi during the maintenance window. When will this Occur? Saturday August 23rd, 2025 from 7:00AM – 11:00AM. Who is impacted? Visitors on … Read more
Access Your UFV Email Anywhere—Securely and Conveniently Starting September 1, UFV will no longer support auto-forwarding of university emails to third-party email providers for students. This change is part of ongoing efforts to strengthen data security and ensure that university communications remain protected within UFV’s systems. To continue accessing your UFV student email on your … Read more
What do I need to know? IT Services will be completing a required urgent upgrade to Confluence (share.ufv.ca) resulting in Confluence being unavailable today, Tuesday, July 15th, during the upgrade window. When will this Occur? Tuesday, July 15th, 2025 from PM 10:45AM to 12:45PM Who is impacted? Confluence users only Services Impacted: • Confluence (share.ufv.ca) … Read more
Notice: Power and network connectivity has been fully restored. Building G (Library) is currently experiencing intermittent power and network issues due to an electrical incident. As a result, some services – including in-person Service Desk support and access to the library computer lab may be temporarily unavailable. The Service Desk remains available to assist … Read more
What do I need to know? IT Services will be completing required upgrades to network equipment on the Hope and Mission campuses on Thursday June 26th, 2025, resulting in a network outage during the maintenance window. When will this occur? Thursday, June 26th, 2025, from 6:00AM and 7:00AM. Who is impacted? All UFV employees and … Read more
We’re excited to announce that a new version of the Professional Development/Development and Training Allowance (PD/DTA) card is now live on MyUFV! This updated card features: • Current balances at a glance • Access to historical records across multiple fiscal years • Improved tracking for your PD and DTA … Read more