IT Services will be completing required maintenance that will cause an outage to network services in Buildings A, C, and D on the Abbotsford Campus. To minimize the impact, required maintenance will be completed on a floor by floor basis. When will this occur? Tuesday November 14th and Wednesday November 15th from 6 – 11pm. Users should […]
Guest & Events Wi-Fi
ITS is improving the way guests connect to Wi-Fi on campus. The improvements will make requesting guest or event Wi-Fi quick and easy, and guests will benefit from faster, more secure Wi-Fi. Starting Monday, November 6th, 2023, when guest or event Wi-Fi is required, simply submit a ticket: https://itservicedesk.ufv.ca/TDClient/52/ITServicesPortal/Requests/ServiceDet?ID=380 Three different options have been created […]
Planned System Maintenance – ufv.ca Website Outage
IT Service will complete a required upgrade to the UFV website which will cause some of UFV’s websites to be unavailable during the outage window. When will this occur? Saturday, November 4th, 2023 from 6:00pm – 10:00pm Who is impacted? UFV students and employees attempting to access the websites listed below. ufv.ca international.ufv.ca library.ufv.ca survey.ufv.ca […]
Known Issue – Guest Wi-Fi
UFV Employees have reported issues connecting to the UFV-Event wireless network, we are working to resolve this issue. If guest Wi-Fi is required, please complete a Service Desk ticket to request wireless access: https://itservicedesk.ufv.ca/TDClient/52/ITServicesPortal/Requests/TicketRequests/NewForm?ID=5RFenO2hxYE_&RequestorType=Service
System Maintenance: Network & Telephone Outage – Mon. Oct. 30 2023 10:00pm
Intermittent IT disruptions will occur this evening as IT Services is required to complete maintenance to address security vulnerabilities, this will result in a 3-hour outage beginning at 10:00pm. This outage will impact network and telephone services on all UFV campuses. When will this occur? Monday, October 30th, beginning at 10:00pm for up to 3 hours. […]
Known Issue – SPSS Not Supported for macOS Sonoma Users
UFV Students and Employees attempting to access SPSS Statistics on the latest macOS will experience a compatibility issue. SPSS Version 28 and 29 are incompatible with the latest macOS, Sonoma. Users attempting to use SPSS on macOS 14 Sonoma cannot run the software. Recommended solutions: If possible, Mac users are asked not to upgrade […]
Cybersecurity Notice: QR Code Scam
The UFV Cybersecurity team has been made aware of a social engineering scam targeting UFV employees and students. This scam attempts to gain access to your employee or student account. The scam typically starts with a phishing email that asks you to scan a QR code to re-authenticate and verify your MFA or 2FA. Once […]
Cybersecurity Notice: Social Engineering Scams
The UFV Cybersecurity team has been made aware of a social engineering scam targeting UFV employees and students. This scam attempts to gain access to your employee or student account. The scam typically starts with a phishing email that links to a Google Form; it asks for your password, phone number, and sometimes other personal […]
Known Issue -Adobe License Expiration Notice
UFV employees may receive a message indicating their Adobe Acrobat license has expired. IT Services has recently completed a license renewal with Adobe, and our vendor is working quickly to resolve our expiration notice. Who is impacted? UFV employees using Adobe applications. What do I need to do? No further action is required at this […]
System Maintenance: Network, Telephone & Website Outage – Sat. Aug 26 2023 8:00pm – 11:59pm
IT Services will be completing required maintenance that will cause an outage to UFV applications, website and network & telephone services across all campuses. Users will experience a disruption for up to 30 minutes during the outage window. When will this occur? Saturday, August 26 2023, between 8:00pm – 11:59pm. Who is impacted? All users […]