Service | Support | Security
What do I need to know?
IT Services will be completing a required upgrade to Terminalfour (T4 – myweb.ufv.ca) to enhance and optimize the service. The upgrade will result in T4 being unavailable during the outage window.
When will this Occur?
Thursday July 4th, 2024, from 7:30am – 11:30am
Who is impacted?
All UFV employees who use Terminalfour (T4 – myweb.ufv.ca) for editing UFV webpages.
Services impacted:
The known issue with MiCollab Software for Softphones has been resolved. All UFV employees will be able to make and receive calls using their softphones. If employees are requiring any further support regarding their softphone, please submit a ticket. UFV employees have reported issues with making or receiving phone calls using their softphones, UFV employees … Read more
Services are restored | 9:00 am June 17 2024 – 8:00am UFV students have reported an outage when attempting to access the registration page through myUFV.ca. IT Services is working quickly to resolve the issue.
What do I need to know? IT Services will be upgrading wireless connectivity on Wednesday June 19th, which will result in a brief outage to wireless services at the Abbotsford, Mission, Clearbrook and Areospace campuses. When will this Occur? Wednesday June 19th, 2024 from 10:30PM – 12:00AM Who is impacted? All users located at the … Read more
All services are restored | 11:30am June 01 2024 | 9:00am UFV students have reported an issue using the self-serve password reset service through password.ufv.ca. IT Services is working quickly to resolve this issue. Until this issue is resolved, students can use this link to reset their password: https://passwordreset.microsoftonline.com/
May 15th UFV employees have reported receiving an “Incompatible Driver” error message appearing on their UFV computer and Abbotsford Campus Card office is currently unable to create campus cards as a result of this issue. IT Services is working quickly to resolve this matter.
What do I need to know? IT Services will be completing a required system upgrade that will cause a brief outage to network services to Mission, Clearbrook, Areospace and Hope Campuses. When will this occur? Wednesday, May 15th 2024 between 11:00pm – 11:45pm Who is impacted? All users located on the Mission, Clearbrook, Areospace, and … Read more
Effective May 31st, the interactive Course finder link found on UFV’s Registration page, will be removed. This transition marks a significant step forward in improving our registration processes and enhancing the student experience. The “Browse Classes” button (available now) will be used for all course browsing and registration needs. This new platform offers easy course … Read more
May 6th 9:35am Zoom users have reported receiving an update error at the time of log in when using the Zoom app. Zoom users can join meetings through their web browser by clicking the link “Join from Your Browser” as seen in the image below or use Teams as an alternative. ITS is working quickly … Read more
RESOLVED: All services have been restored. UFV employees have reported issues with Eduroam, wired connections, and phone systems in Building S at the Chilliwack (CEP) campus. IT Services is investigating and working quickly to resolve the issue.