Service | Support | Security
Some UFV employees have reported issues accessing Banner, IT Services has worked quickly to resolve the issue. Employees who are still having trouble logging in are asked to clear their cache before using Banner. Please click the link to read the Knowledge Based Article on how to clear your web browser cache. If you are … Read more
What do I need to know? IT Services will be completing a required upgrade to Banner to enhance and optimize the service. The upgrade will result in Banner and related applications being unavailable during the outage window. When will this Occur? Thursday October 17, 2024, from 8:00PM – 12:00AM Who is impacted? All UFV … Read more
IT Services is excited to offer free, gently used monitors to UFV students as a result of a computer lab refresh. Monitors are available for pick up at the new IT Service Desk location on the Chilliwack Campus – CEP Building A A1108. Students can pick up 1 free monitor per student and must show … Read more
As part of our ongoing commitment to enhancing digital systems security and safeguarding sensitive data, the Office of the Chief Information Officer (OCIO) is implementing a proactive measure in alignment with the recommendation from the British Columbian OCIO and requiring a password update for all employees across UFV. To facilitate a smooth transition, IT Services … Read more
All systems are restored | 10:00am August 29 2024 | 8:35am UFV Students and Employees have reported intermittent issues connecting to wired and wireless connections on the Abbotsford campus this morning. The IT network team is working quickly to resolve the issue.
We’re excited to introduce improvements to the UFV IT Services Client Portal, designed with accessibility and user-friendliness in mind. Key Accessibility Enhancements • Improved Colour Contrast: We’ve updated text and background colour combinations to meet recommended contrast ratios, enhancing readability for all users, especially those with visual impairments. • Accessible Focus State: Keyboard navigation is … Read more
What do I need to know? BCNet will be completing required maintenance to their core router which provides network connectivity for UFV. This maintenance will result in an outage to UFV networks and WiFi on all UFV campuses except Abbotsford campus. When will this Occur? Sunday August 25th, 2024, from 6:00AM – 10:00AM Who is … Read more
What do I need to know? IT Services will be completing a required upgrade to Banner to enhance and optimize the service. The upgrade will result in Banner and related applications being unavailable during the outage window. When will this Occur? Thursday August 22nd, 2024, from 8:00PM – 12:00AM Who is impacted? All UFV … Read more
What do I need to know? IT Services will be completing required maintenance to the AlwaysOn VPN service to mitigate security vulnerabilities. The system maintenance may result in employees not being able to remotely connect to the UFV network affecting access to on-premises services such as employee file shares. When will this Occur? Thursday August … Read more
What do I need to know?
IT Services will be completing a required upgrade to Degree Works (MyGRADPlan) to enhance and optimize the service. The upgrade will result in Degree Works being unavailable during the outage window.
When will this occur?
Saturday July 27th, 2024 at 6:00AM to Sunday July 28th at 10:00AM
Who is impacted?
All UFV employees and students who use Degree Works (MyGRADPlan)
Services impacted: