February 21, 2024
UFV employees working on campus and connected to our Wi-Fi network, Eduroam, may experience issues accessing network drives, documents, and applications. IT Services is working quickly to resolve the connection issue.
To manually resolve the issue when using Wi-Fi on campus:
1. Check your connection: Ensure you are connected to Eduroam by selecting the Wi-Fi symbol in the bottom right system tray. >> Learn how to connect to Wi-Fi
2. Check your VPN: If your VPN is not connected, select VPN and select Connect to manually connect. >> Learn more about VPN Connection
Windows 10 Sample
Windows 11 Sample
Still need more info?
If you have any questions, please contact the IT Service Desk at itservicedesk.ufv.ca, email itservicedesk@ufv.ca or call us on local 4610 or 604-864-4610.
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