Managing Email Effectively — Feb 9

Looking to be more efficient with your emails? This workshop covers tips and tricks used in MS Outlook to enhance your productivity by utilizing the calendar to categorize, create recurring appointments, and plan meetings with others. Additionally, learn to effectively utilize contacts and manage your day-to-day tasks. Wed, Feb 9 12:30–1:30 pm Online Facilitator: Courtney … Read more

Exceptional Customer Service — Jan 20

Organizations have a compelling need to develop excellent customer service that will differentiate one organization from another. Your ability to develop superior customer service skills and excellent relationships is an important element in ensuring success in the workplace. This workshop will provide you with the essential skills for building collaborative internal and external client relationships. … Read more

Building a Healthy, High-Performing Hybrid Work Culture

Many workplaces have become a hybrid of work from home and in-person. Join us to address common questions around policies, connection, engagement, and productivity. Learning outcomes include: – Have a simple guide to promote a connected, healthy performing hybrid work culture – Have tips and tricks to support people returning to work – Have practical … Read more

Fundamentals of Brand

We hear a lot about how building a strong brand is critical to marketing success. But what does that really mean? This workshop provides an overview of some of the big questions of brand: – How much influence do you actually have on your brand? – What is brand strategy and positioning? – How important … Read more

Managing Time Managing Life — Jan 18

Objectives: To understand the typical strengths. To discover your time management strengths and build upon them. To recognize your time management weaknesses and make them stronger. To achieve harmony between your work time and your personal time. Tues, Jan 18 noon-1 pm Zoom Facilitator: Kim White Register: https://www.eventbrite.com/e/managing-time-managing-life-tickets-224234680967 *Pre-requisite – Must have completed either the … Read more

Insights into Stress — Jan 26

Stress is a factor in every workplace and impacts us not only as individuals but can impact all those around us. One of the key factors in emotional intelligence is Stress Tolerance — an individual’s ability to manage stress — to be resourceful and resilient under pressure rather than fall prey to “flipping out” or … Read more

Embracing Accountability and Sharing Responsibility — March 17

Understanding accountability and what it looks like for you is key to developing and leading successful teams. Organizational success depends on executing tasks and delivering results. We will explore the five essentials of accountability and why they matter. Identify your individual strengths and areas to develop in creating and maintaining accountability. Objectives: – Define what … Read more

Psychological Hygiene — Jan 12

From a very young age we adopt common physical hygiene habits such as brushing our teeth, washing our hands, and taking regular showers. What about hygiene habits that focus on our mental health? This one-hour hour, interactive session will increase participant awareness and understanding of psychological hygiene and highlight the factors that can promote and … Read more

Gratitude in the Workplace — Feb 23

Over the past two decades, the field of positive psychology has expanded rapidly, and one of the most discussed areas has been gratitude. We know that people who practise gratitude lead healthier lives both physically and emotionally. We also know that gratitude has a positive impact on both the workforce and workplace. Expressing and receiving … Read more

Conducting Effective Meetings — Feb 3

From meetings with clients to those involving business development, internal practice groups or a transaction, the challenge to hosting a meeting is to manage it as effectively and efficiently as possible. This workshop will help you learn the techniques and strategies necessary to run highly-effective meetings. Learn chairing skills and how to identify the most … Read more