It is proposed that the university needs to establish a policy governing instructional complaints. At one time, UFV did have such a policy, but because of indeterminacies and ambiguities in some of its language, and pursuant to a request launched by the Faculty and Staff Association at that time, it was withdrawn.
This policy is based on the existing ‘dean’s guidelines for instructional complaints’, but now more clearly defines what constitutes an instructional complaint; provides definitions and general criteria for the processing of such complaints.
As part of the consultation process, the Secretariat office invites the UFV community to submit feedback to Ken Brealey, Associate Dean of Faculty, College of Arts (Ken Brealey@ufv.ca) by 4 pm on Fri, Jan 23, 2015.
A memo and draft policy can be found online at: http://www.ufv.ca/secretariat/policies/policies_review/
For more information, contact Lisa McMartin at lisa.mcmartin@ufv.ca
01/23/2015