IT Services implemented a new service to UFV-issued laptops in March 2022 called Always On. Always On allows UFV employees working off-campus that require access to systems such as Banner or FAST to seamlessly and securely access applications directly from a UFV laptop without the hassle of using an RDP (Remote Desktop Protocol) connection. With Always On now in use, IT Services will be removing RDP access connections as of Thurs, Sept 1, 2022.
Always On is automatically installed on UFV-issued laptops, you can test your connection by following the steps in our Knowledgebase Article: https://itservicedesk.ufv.ca/TDClient/52/ITServicesPortal/KB/ArticleDet?ID=2693 .
If you have any questions or concerns specific to your current RDP access, contact cybersecurity@ufv.ca.
For technical assistance, please contact the IT Service Desk at itservicedesk.ufv.ca, email itservicedesk@ufv.ca or call us on local 4610 or 604-864-4610.
For more information, contact ITS Communications at its.communications@ufv.ca
09/10/2022