IT Services is aware of the problem and is working on a solution. There is no estimate time of resolution. Update will be posted when available.
Important Student Email and Web Security Information – Resolved November 8, 2017
As a precautionary measure taken to preserve privacy and help prevent the possible distribution or disclosure of personal information and support our ongoing investigation, UFV is suspending the UFV student email system (these are email addresses ending with @student.ufv.ca) and some functionality of the myUFV portal. More information and updates are available at http://blogs.ufv.ca/urgent-news/
UFV Internal Voicemail problem – Resolved July 11, 2017 (2:30 PM)
July 7, 2017 (10:00 AM) Voicemail messages between UFV callers intermittently play back slow or otherwise sound strange. This affects only internal messages between UFV users, but may also affect users recording new greetings. Users may record a new greeting from a non-UFV number or cell phone to avoid the issue. IT Services is actively […]
Banner Student and Employee Self-Service outage – Resolved May 31, 2017 (18:50 PM)
May 31, 2017 (4:12 PM) We are experiencing a certificate issue with myUFV Banner links. Banner Self-Service is currently unavailable. IT Applications team is working with Oracle and Ellucian vendors on resolution. ETA is yet unknown.
Protection from Latest Ransomware Virus Activity
A series of cyber attacks across the globe have seized control of public and private sector computer systems, freezing data until a ransom is paid. While most of these occurrences have happened overseas, there is evidence the malware (virus) has surfaced in Canada. Please be aware that IT Services is actively applying Windows Updates Monday […]
UFV-Wireless, UFV-Secure unavailable at CEP campus- Resolved January 14, 2017 (9:30 PM)
January 14, 2017 (9:30 PM) UFV-Wireless and UFV-Secure networks are now available. UFV-Wireless and UFV-Secure networks are currently unavailable at CEP campus. IT Services is currently working to resolve, however resolution is expected to be after the end of business hours today. In the meantime, users experiencing difficulty can contact the IT Service Desk at 604-864-4610 […]
Student and Employee Banner Self-Service data access – browser requirements
Please use one of the following browsers when accessing Student and Employee data through myUFV, including Student Grades and Pay Stubs: Internet Explorer, Firefox, or Google Chrome. Safari is not currently supported. Users can also use a direct link to Banner Self-Service on all browsers: https://warden.ufv.ca:8910/prod/twbkwbis.P_GenMenu?name=bmenu.P_StuMainMnu
Webmail.ufv.ca changes – Accessing your UFV employee email on mobile devices
After the changes that were made to the webmail.ufv.ca, some users are reporting trouble accessing their UFV employee email on their mobile devices. This problem is resolved by ensuring your UFV domain is entered on your mobile device in the email settings. The domain should be: ad-ufv On iOS devices this can be entered in […]
myClass unavailable – Resolved November 16, 2016 4:17 PM
November 16, 2016 (4:17 PM) System is now available. November 16, 2016 (3:57 PM) Tentative resolution time is 5:00 PM. November 16, 2016 (2:35 PM) myClass is unavailable at the moment. IT Services is aware of the issue and is actively working on a resolution. Updates will be posted as soon as available.
myUFV log on issues – Resolved October 13, 2016 12:00 PM
October 11, 2016 (11:15 AM) Some students and employees might experience temporary problems logging into the new myUFV system. If you are not able to login or cannot see your courses in myUFV, please contact the IT Service Desk at: itservicedesk@ufv.ca or (604)864.4610. IT Services is actively addressing the issue.