On July 19th 2024, CrowdStrike, a cyber security company, issued a content update which crashed Microsoft Windows systems worldwide, including those at UFV. IT Services has been working quickly to resolve the issue on UFV devices. Following this event, threat actors have been attempting to capitalize on the crisis in many ways, including: • Sending […]
Planned Systems Maintenance: Degree Works (MyGRADPlan) Update – July 27th-28th, 2024
What do I need to know? IT Services will be completing a required upgrade to Degree Works (MyGRADPlan) to enhance and optimize the service. The upgrade will result in Degree Works being unavailable during the outage window. When will this occur? Saturday July 27th, 2024 at 6:00AM to Sunday July 28th at 10:00AM Who is […]
KNOWN ISSUE – “Blue Screen” Error – Employee & Student Computers
July 19 8:00am Following an outage reported on July 18th, UFV employees and students have reported workstation issues. Employee computers showing a blue screen must be rebooted to resolve the issue. If the blue screen persists, please contact the IT Service Desk https://itservicedesk.ufv.ca/ For employees working remotely, you may be asked to come on campus […]
RESOLVED Outage Service Disruption: Multiple Systems – All Campuses
IT Services is currently working to resolve a disruption of multiple systems and services impacting all campuses.
New Expense Management System for the Financial Services and Human Resources Teams
The Financial Services and Human Resources (HR) departments are excited to announce the transition to Chrome River as UFV’s new expense management system in mid-July, following a successful pilot launch. This achievement is a result of the dedicated efforts of the Project and Portfolio Management, Information Technology Services, Financial Services, and HR teams. Benefits to […]
Planned Systems Maintenance: FAST Update – July 17th, 2024
What do I need to know? IT Services will be completing a required upgrade to FAST to enhance and optimize the service. The upgrade will result in FAST being unavailable during the outage window. When will this Occur? Wednesday July 17th, 2024, from 8:30AM – 3:30PM Who is impacted? All UFV employees who use the […]
Planned Systems Maintenance: Terminalfour Update – July 4, 2024
What do I need to know? IT Services will be completing a required upgrade to Terminalfour (T4 – myweb.ufv.ca) to enhance and optimize the service. The upgrade will result in T4 being unavailable during the outage window. When will this Occur? Thursday July 4th, 2024, from 7:30am – 11:30am Who is impacted? All UFV employees […]
Resolved – Known Issue: Issue with MiCollab Software for Softphone
The known issue with MiCollab Software for Softphones has been resolved. All UFV employees will be able to make and receive calls using their softphones. If employees are requiring any further support regarding their softphone, please submit a ticket. UFV employees have reported issues with making or receiving phone calls using their softphones, UFV employees […]
RESOLVED – Outage – Student Registration Page
Services are restored | 9:00 am June 17 2024 – 8:00am UFV students have reported an outage when attempting to access the registration page through myUFV.ca. IT Services is working quickly to resolve the issue.
Planned Systems Maintenance: Multiple Campus Locations – June 19th, 2024
What do I need to know? IT Services will be upgrading wireless connectivity on Wednesday June 19th, which will result in a brief outage to wireless services at the Abbotsford, Mission, Clearbrook and Areospace campuses. When will this Occur? Wednesday June 19th, 2024 from 10:30PM – 12:00AM Who is impacted? All users located at the […]