What do I need to know? IT Services will be completing a required update to the AlwaysOn VPN service to enhance connectivity and resilience. This system upgrade may result in employees not being able to remotely connect to the UFV network using their UFV laptop, affecting access to on-premises services such as employee file shares. […]
Planned System Upgrade: Banner Outage – Thursday June 18, 2026
What do I need to know? IT Services will be completing a required upgrade to enhance and optimize the service. The upgrade will result in an outage to Banner, and Banner related services during the upgrade window, starting Thursday June 18, 2026, at 8:00PM. When will this Occur? Thursday, June 18th, 2026 from 8:00PM to […]
Add Money to Your Campus Card Anytime, Anywhere Starting June 15th
Starting June 15, 2026, adding money to your Campus Card will be faster and more convenient than ever. Students will be able to securely add funds online through a new digital payment option available on the UFV Campus Card website. This new feature offers: 24/7 access to load funds anytime No lineups and accessible on […]
Resolved – Known Issue | Phone Service Outage – Incoming Calls
The phone service outage was resolved at 11:45am. UFV is currently experiencing an outage affecting incoming calls to all UFV phone numbers. At this time, callers are unable to reach UFV extensions from outside the organization. There is no available workaround at the moment. IT Services is actively working with our service provider to investigate […]
Planned System Upgrade: UFV Phone System – Friday May 29, 2026
What do I need to know? IT Services will be completing a required Mitel upgrade which will result in the UFV phone system being unavailable Friday May 29th, 2026, at the Clearbrook, Hope and Mission campuses, during the upgrade window. When will this Occur? Friday, May 29th, 2026, from 8:00PM to 11:59PM Who is impacted? […]
Planned System Upgrade: myGRADplan – Thursday May 28, 2026
What do I need to know? IT Services will be completing a required upgrade of MyGRADplan to enhance and optimize the service. The upgrade will result in an outage beginning Thursday, May 28, 2026 at 7:00PM. When will this Occur? Thursday, May 28th, 2026 from 7:00PM to 11:00PM. Who is impacted? All UFV students and […]
UFV Schedule of Classes Now Available Only in Browse Classes
As previously announced, UFV has streamlined the schedule of classes into a single platform. Starting May 15, 2026, the Fall 2026 schedule of classes will be available exclusively in Browse Classes. This is now the only official source for course schedule information. The web-based timetable will be retired following the Summer 2026 semester. What you […]
Planned System Upgrade: UFV Phone System – Friday May 8, 2026
What do I need to know? IT Services will be completing a required Mitel upgrade which will result in the UFV phone system being unavailable Friday May 8, 2026, at the Clearbrook, Hope and Mission campuses, during the upgrade window. When will this Occur? Friday, May 8th, 2026, from 8:00PM to 11:59PM Who is impacted? […]
Network Service Degradation Building S and T
IT Services is working on a network degradation issue affecting Building S and parts of Building T. The network equipment is not operating within expected standards, and faculty and students are experiencing wired and wireless network disconnections. Our Networks team is working with our vendor support and have identified a piece of network equipment that […]
OUTAGE: Network Disruption Building S & T CEP – March 31 2026
April 2, 2026 | 8:52am Students and Employees in building T in Chilliwack are experiencing a disruption to the wired and wireless network on campus. IT Services is continuing to work to correct the issue. March 31, 2026 | 8:40pm Building S Chilliwack UFV employees and students have reported wired and wireless network issues on […]