REVISED March 23 Updates for students

Thank you for your continued patience as UFV adapts to the COVID-19 situation. UFV is working with provincial ministries and others to ensure we align with the direction set by the Provincial Health Officer. UFV’s goal is to take measures to keep you and our UFV community healthy while providing education through adapting and flexible methods. Our learning activities and campus operations will continue to change as we and others navigate this situation.

A reminder: UFV and the Fraser Health Authority encourage you to check factual health sources for information relating to COVID-19 symptoms, self-isolation, and testing. BC has a dedicated COVID-19 line at 1-888-COVID19 or text 1-888-268-4319, or 604-630-0300. Health Canada has resources on prevention and risk, symptoms, and what to do if you are diagnosed with COVID-19.

When the time comes, exams will not occur face-to-face, and your Faculty member will inform you of the format.

Libraries

The Abbotsford and Chilliwack libraries will be closed to ensure social distancing. Library staff are ready to assist you online, and our digital collections are always available.  Please check the Library’s blog for more information. Computer lab G is open within the library.

Trades

Learning for Trades programs will start up again on Monday in a remote learning format only. Due to the nature of learning a trade and the differing complexities of integrating practical and theory, students should connect with instructors to be advised of the plan for your trade. Welding is the only exception to recommencing Monday.  Welding will be paused until we can resume face-to-face learning.  Please contact your instructor to find out the details.  If you do not know how to contact you instructor, please call 604 847 5448.

SUS Shuttle suspended:

The Student Union Society Shuttle Bus will suspend operations after at completion their scheduled runs on Friday March 20.

Accessing Student Services – **Revised March 24, 2020

UFV remains committed to supporting students through phone, virtual, and online services. In order to align with Provincial Health Officer’s recommendations regarding physical distancing (also known as social distancing), all face-to-face appointments and drop-in services are now suspended.

 

Service Appointment/Service Options Contact
Advising Phone, Email, or Virtual Click here to book an appointment or email advising@ufv.ca for basic inquiries.
Accessibility Services Phone, Email, or Virtual

 

Call 604-854-4528 or 604-795-2808 or email ssfrontdesk@ufv.ca to book your appointment.
Academic Success Centre Online Click here to book an appointment.
Centre for Experiential and Career Education Phone, Virtual, or Career Link Appointments can be booked through CareerLink. Contact 604-854-4507 regarding other needs.
Counselling Phone or Virtual Call 604-854-4528 or 604-795-2808 or email ssfrontdesk@ufv.ca to book your appointment.
Financial Aid and Awards Phone or Email Call 604-864-4601 or 604-702-2618 or email finaid@ufv.ca for service.
Food Bank Regular hamper service suspended Emergency service available Contact foodbank@ufv.ca
Indigenous Student Centre Phone, Email, Virtual

 

Contact 604-795-2835 or 604-557-4069 or email isc@ufv.ca for support
International Phone or Email Contact 604-854-4544 or email international@ufv.ca
Library Services available online

Physical locations closed

Visit the library website.
Math and Stats Centre Suspended Contact instructors for support
Peer Resource and Leadership Centre Suspended Contact Counselling for support
Priority Access to Student Support (PASS) Operational Access via myUFV or see here for alternative access.
Registration, Admissions, and Graduation Self-serve available through myUFV

Phone or Email

Further contact information is available here.
Research and Graduate Studies Email or Phone Contact information here
Safe Student Community, including Sexualized Violence Reporting Operational Information is available here.
Student Support Coordinators Phone, Email, or Virtual Contact studentsupport@ufv.ca

Computer labs:

Available for students who may not have a computer or device readily available:

Abbotsford
Building D, Room 204
Building G, Room 210 – within the library (G-building) but still open

Chilliwack
Building A, Room A0024, and A1202 (enter through the side hall entrance not the library)
Building T – T2001

Campus building access listed here.

Services and food – modified hours **Updated March 23**:

  • The UFV Bookstores: Closed. All online services and inter-campus services available from 8:30 – 4:30
  • Tim Hortons: Closed
  • Cascade Café: Abbotsford 10am – 2pm Wednesday-Thursday. Chilliwack closed as of March 25.
  • The Parking Desk: closed
  • Campus Card Office: closed
  • Print Services – 8:00 – 4:00 Monday – Friday

 IT Service Desk

The IT Service Desk is extending hours 8am-8pm Monday through Friday through all remote channels including phone, email, remote desktop control, as well as through our ticketing system itservicedesk.ufv.ca and our website www.ufv.ca/its or call local 4610 or 604-864-4610.

In order to keep our students, faculty, and staff healthy and to maintain social distancing the walk-in service at the IT Service Desk will be temporarily suspended as will our student device repair service.

Research:

The Research Office is available to students via email or phone 604-557-4074.

The office is distributing research assistant contracts, timesheets, and expense claims as usual either in hard copy or email, but is located inside the Library, and behind locked doors. Students may call 604-557-4074 for assistance with documents. Full contact intact information here.

Thank you for adapting to this new environment and continuing your studies with UFV despite these challenging circumstances. UFV is here to support you and answer your questions.

For the latest updates, please visit ufv.ca.

6 thoughts on “REVISED March 23 Updates for students”

  1. I’d like to add that the Academic Success Centre has tutors available for online appointments. Check UFV.ca/asc for schedule info and the link to book your tutoring session. And don’t forget about WriteAway for feedback on your written work; we’ve added a lot more tutors and tutoring hours to that online support service, too. You can always email us at asc@ufv.ca if you have questions or need help with booking.

  2. How are the trades classes going to continue? I havent gotten any emails from my prof saying what the plan is.

      • Hi M,
        Please do not come to the Trades building on Monday. Also – your instructor will be in contact by email this afternoon. Later today, please check the usual email your instructor uses to reach you.

        • More info M
          Trades
          Learning for Trades programs will start up again on Monday in a remote learning format only. Due to the nature of learning a trade and the differing complexities of integrating practical and theory, instructors will connect with students to be advised of the plan for your trade. Welding is the only exception to recommencing Monday. Welding will be paused until we can resume face-to-face learning. Please contact your instructor to find out the details. If you do not know how to contact you instructor, please call 604 847 5448.

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