REVISED March 23 Updates for students

Thank you for your continued patience as UFV adapts to the COVID-19 situation. UFV is working with provincial ministries and others to ensure we align with the direction set by the Provincial Health Officer. UFV’s goal is to take measures to keep you and our UFV community healthy while providing education through adapting and flexible methods. Our learning activities and campus operations will continue to change as we and others navigate this situation.

A reminder: UFV and the Fraser Health Authority encourage you to check factual health sources for information relating to COVID-19 symptoms, self-isolation, and testing. BC has a dedicated COVID-19 line at 1-888-COVID19 or text 1-888-268-4319, or 604-630-0300. Health Canada has resources on prevention and risk, symptoms, and what to do if you are diagnosed with COVID-19.

When the time comes, exams will not occur face-to-face, and your Faculty member will inform you of the format.

Libraries

The Abbotsford and Chilliwack libraries will be closed to ensure social distancing. Library staff are ready to assist you online, and our digital collections are always available.  Please check the Library’s blog for more information. Computer lab G is open within the library.

Trades

Learning for Trades programs will start up again on Monday in a remote learning format only. Due to the nature of learning a trade and the differing complexities of integrating practical and theory, students should connect with instructors to be advised of the plan for your trade. Welding is the only exception to recommencing Monday.  Welding will be paused until we can resume face-to-face learning.  Please contact your instructor to find out the details.  If you do not know how to contact you instructor, please call 604 847 5448.

SUS Shuttle suspended:

The Student Union Society Shuttle Bus will suspend operations after at completion their scheduled runs on Friday March 20.

Accessing Student Services – **Revised March 24, 2020

UFV remains committed to supporting students through phone, virtual, and online services. In order to align with Provincial Health Officer’s recommendations regarding physical distancing (also known as social distancing), all face-to-face appointments and drop-in services are now suspended.

 

Service	Appointment/Service Options	Contact
Advising	Phone, Email, or Virtual	Click here to book an appointment or email advising@ufv.ca for basic inquiries.
Accessibility Services	Phone, Email, or Virtual	Call 604-854-4528 or 604-795-2808 or email ssfrontdesk@ufv.ca to book your appointment.
Academic Success Centre	Online	Click here to book an appointment.
Centre for Experiential and Career Education	Phone, Virtual, or Career Link	Appointments can be booked through CareerLink. Contact 604-854-4507 regarding other needs.
Counselling	Phone or Virtual	Call 604-854-4528 or 604-795-2808 or email ssfrontdesk@ufv.ca to book your appointment.
Financial Aid and Awards	Phone or Email	Call 604-864-4601 or 604-702-2618 or email finaid@ufv.ca for service.
Food Bank	Regular hamper service suspended Emergency service available	Contact foodbank@ufv.ca
Indigenous Student Centre	Phone, Email, Virtual	Contact 604-795-2835 or 604-557-4069 or email isc@ufv.ca for support
International	Phone or Email	Contact 604-854-4544 or email international@ufv.ca
Library	Services available online Physical locations closed	Visit the library website.
Math and Stats Centre	Suspended	Contact instructors for support
Peer Resource and Leadership Centre	Suspended	Contact Counselling for support
Priority Access to Student Support (PASS)	Operational	Access via myUFV or see here for alternative access.
Registration, Admissions, and Graduation	Self-serve available through myUFV Phone or Email	Further contact information is available here.
Research and Graduate Studies	Email or Phone	Contact information here
Safe Student Community, including Sexualized Violence Reporting	Operational	Information is available here.
Student Support Coordinators	Phone, Email, or Virtual	Contact studentsupport@ufv.ca

Computer labs:

Available for students who may not have a computer or device readily available:

Abbotsford
Building D, Room 204
Building G, Room 210 – within the library (G-building) but still open

Chilliwack
Building A, Room A0024, and A1202 (enter through the side hall entrance not the library)
Building T – T2001

Campus building access listed here.

Services and food – modified hours **Updated March 23**:

• The UFV Bookstores: Closed. All online services and inter-campus services available from 8:30 – 4:30
• Tim Hortons: Closed
• Cascade Café: Abbotsford 10am – 2pm Wednesday-Thursday. Chilliwack closed as of March 25.
• The Parking Desk: closed
• Campus Card Office: closed
• Print Services – 8:00 – 4:00 Monday – Friday

 IT Service Desk

The IT Service Desk is extending hours 8am-8pm Monday through Friday through all remote channels including phone, email, remote desktop control, as well as through our ticketing system itservicedesk.ufv.ca and our website www.ufv.ca/its or call local 4610 or 604-864-4610.

In order to keep our students, faculty, and staff healthy and to maintain social distancing the walk-in service at the IT Service Desk will be temporarily suspended as will our student device repair service.

Research:

The Research Office is available to students via email or phone 604-557-4074.

The office is distributing research assistant contracts, timesheets, and expense claims as usual either in hard copy or email, but is located inside the Library, and behind locked doors. Students may call 604-557-4074 for assistance with documents. Full contact intact information here.

Thank you for adapting to this new environment and continuing your studies with UFV despite these challenging circumstances. UFV is here to support you and answer your questions.

For the latest updates, please visit ufv.ca.