UFV Employees have reported issues connecting to the UFV-Event wireless network, we are working to resolve this issue. If guest Wi-Fi is required, please complete a Service Desk ticket to request wireless access: https://itservicedesk.ufv.ca/TDClient/52/ITServicesPortal/Requests/TicketRequests/NewForm?ID=5RFenO2hxYE_&RequestorType=Service
System Maintenance: Network & Telephone Outage – Mon. Oct. 30 2023 10:00pm
Intermittent IT disruptions will occur this evening as IT Services is required to complete maintenance to address security vulnerabilities, this will result in a 3-hour outage beginning at 10:00pm. This outage will impact network and telephone services on all UFV campuses. When will this occur? Monday, October 30th, beginning at 10:00pm for up to 3 hours. […]
Known Issue – SPSS Not Supported for macOS Sonoma Users
UFV Students and Employees attempting to access SPSS Statistics on the latest macOS will experience a compatibility issue. SPSS Version 28 and 29 are incompatible with the latest macOS, Sonoma. Users attempting to use SPSS on macOS 14 Sonoma cannot run the software. Recommended solutions: If possible, Mac users are asked not to upgrade […]
Cybersecurity Notice: QR Code Scam
The UFV Cybersecurity team has been made aware of a social engineering scam targeting UFV employees and students. This scam attempts to gain access to your employee or student account. The scam typically starts with a phishing email that asks you to scan a QR code to re-authenticate and verify your MFA or 2FA. Once […]
Cybersecurity Notice: Social Engineering Scams
The UFV Cybersecurity team has been made aware of a social engineering scam targeting UFV employees and students. This scam attempts to gain access to your employee or student account. The scam typically starts with a phishing email that links to a Google Form; it asks for your password, phone number, and sometimes other personal […]
Known Issue -Adobe License Expiration Notice
UFV employees may receive a message indicating their Adobe Acrobat license has expired. IT Services has recently completed a license renewal with Adobe, and our vendor is working quickly to resolve our expiration notice. Who is impacted? UFV employees using Adobe applications. What do I need to do? No further action is required at this […]
System Maintenance: Network, Telephone & Website Outage – Sat. Aug 26 2023 8:00pm – 11:59pm
IT Services will be completing required maintenance that will cause an outage to UFV applications, website and network & telephone services across all campuses. Users will experience a disruption for up to 30 minutes during the outage window. When will this occur? Saturday, August 26 2023, between 8:00pm – 11:59pm. Who is impacted? All users […]
Power & IT Outages Scheduled Saturday, Aug 19 2023
What do I need to know? Significant power and IT outages are scheduled for this Saturday, August 19. Where and when? Power outage: Electricity will be shut down to Abbotsford Buildings G and H (Lá:lem te Baker) between 8 am and 12 noon Sat, Aug 19. IT outage: IT services will be suspended on all […]
OUTAGE: Eduroam and Events Wireless Abbotsford Campus – August 9th 2023 12pm – 2pm
Eduroam and Event wireless service interruptions this morning on the Abbotsford Campus have necessitated the need for an emergency reboot of the wireless controllers. There will be an Eduroam/Events wi-fi outage on the Abbotsford Campus between 12pm and 2pm. CEP and other remote campuses will not be impacted. This will impact all student, employee, guest […]
CyberSecurity Notice: Applications Blocked on August 10 2023
IT Cyber Security is dedicated to continuously improving and securing all UFV workstations. For continual protection of devices from major threats, it is important to control the use of commonly exploited applications used on the UFV devices. Many such applications do not require local admin rights to install and run, hence can be easily exploited […]