Service | Support | Security
What do I need to know? IT Services will be completing a required urgent upgrade to Confluence (share.ufv.ca) resulting in Confluence being unavailable today, Tuesday, April 15th, during the upgrade window. When will this Occur? Tuesday, April 15th, 2025 from 1:30 PM to 4:00 PM. Who is impacted? Confluence users only Services Impacted: • Confluence … Read more
What do I need to know? IT Services will be completing a patch to the required year end tax upgrade in Banner. The patch will result in Banner and Self Service Banner being unavailable Saturday, February 22nd during the maintenance window. When will this Occur? Saturday, February 22nd, 2025 from 7:30 PM to 9:30 PM … Read more
What do I need to know? IT Services will be completing required maintenance to upgrade wireless connectivity. This maintenance will result in an outage to eduroam (WiFi) on various UFV campuses. When will this Occur? Saturday February 22nd, 2025, from 10:00PM to 12:00AM. Who is impacted? All employees attempting to connect to eduroam (WiFi) on … Read more
What do I need to know? IT Services will be completing an emergency patch to Confluence today at 10:30am to increase security. This will result in an outage to Confluence during the upgrade window. When will this Occur? Tuesday, February 18th, 2025 from 10:30AM to 1:00PM. Who is impacted? All UFV employees accessing Confluence. Services … Read more
What do I need to know? IT Services will be completing a required year end tax upgrade to Banner. The upgrade will result in Banner and Self Service Banner being unavailable Thursday February 13th during the maintenance window. When will this Occur? Thursday, February 13th, 2025 from 8:00 PM to 11:00 PM Who is impacted? … Read more
What do I need to know? IT Services will be completing a required restart to the administrative form functions of Banner PRD. This will result in a short outage to the administrative form functions in Banner PRD during the maintenance window. When will this occur? Friday, January 24th, 2025 from 12:15PM to 12:30PM Who is … Read more
What do I need to know? IT Services will be completing a required annual upgrade to the Financial Aid module of Banner and Moneris E-Payments. This will result in an outage of the “Financial Aid & Awards” card and student online payments in myUFV during the maintenance window. When will this occur? Thursday, January 23rd, … Read more
What do I need to know? IT Services will be completing an emergency patch for Confluence (share.ufv.ca) this morning at 11:15am. This will result in an outage during the maintenance window. When will this occur? Today – Tuesday, January 21st, 2025 from 11:15AM to 1:30PM. Who is impacted? All UFV employees who use Confluence. Services … Read more
What do I need to know? IT Services will be completing a required year end tax upgrade to Banner. The upgrade will result in Banner and Self Service Banner being unavailable Friday January 3rd during the maintenance window. When will this Occur? Friday, January 3rd, 2025 from 8:00 PM to 10:00 PM Who is impacted? … Read more
Some UFV employees and students have reported having trouble connecting to Wi-Fi (Eduroam) on campus using an older laptop/device. IT Services is working quickly to resolve the issue. For immediate support, please contact IT Service desk at itservicedesk.ufv.ca, email itservicedesk@ufv.ca, or call 604-864-4610.