Service | Support | Security
UFV Employees have reported issues connecting to the UFV-Event wireless network, we are working to resolve this issue. If guest Wi-Fi is required, please complete a Service Desk ticket to request wireless access: https://itservicedesk.ufv.ca/TDClient/52/ITServicesPortal/Requests/TicketRequests/NewForm?ID=5RFenO2hxYE_&RequestorType=Service
Intermittent IT disruptions will occur this evening as IT Services is required to complete maintenance to address security vulnerabilities, this will result in a 3-hour outage beginning at 10:00pm. This outage will impact network and telephone services on all UFV campuses. When will this occur? Monday, October 30th, beginning at 10:00pm for up to 3 hours. … Read more
UFV Students and Employees attempting to access SPSS Statistics on the latest macOS will experience a compatibility issue. SPSS Version 28 and 29 are incompatible with the latest macOS, Sonoma. Users attempting to use SPSS on macOS 14 Sonoma cannot run the software. Recommended solutions: If possible, Mac users are asked not to upgrade … Read more
UFV employees may receive a message indicating their Adobe Acrobat license has expired. IT Services has recently completed a license renewal with Adobe, and our vendor is working quickly to resolve our expiration notice. Who is impacted? UFV employees using Adobe applications. What do I need to do? No further action is required at this … Read more
What do I need to know? Significant power and IT outages are scheduled for this Saturday, August 19. Where and when? Power outage: Electricity will be shut down to Abbotsford Buildings G and H (Lá:lem te Baker) between 8 am and 12 noon Sat, Aug 19. IT outage: IT services will be suspended on all … Read more
Eduroam and Event wireless service interruptions this morning on the Abbotsford Campus have necessitated the need for an emergency reboot of the wireless controllers. There will be an Eduroam/Events wi-fi outage on the Abbotsford Campus between 12pm and 2pm. CEP and other remote campuses will not be impacted. This will impact all student, employee, guest … Read more
The UFV Cybersecurity team has been made aware of a social engineering scam targeting UFV employees and students. This scam attempts to gain access to your employee or student account. The scam typically starts with a phishing email that links to a Google Form; it asks for your password, phone number, and sometimes other personal … Read more
IT Services will be completing a scheduled improvement on Thursday, July 27th, 2023, that will result in the following change to the BDMS, Banner Document Management System: Log on change: employees will now access BMDS using their UFV email address. By changing our log-on procedure from using a network login to your email login users … Read more
IT Services will be completing a scheduled improvement on Thursday, July 20th, 2023, that will result in two changes to the room bookings portal: Public access: the UFV community will be able to access the room bookings portal on any device from anywhere. You no longer need to use the service on the UFV network. … Read more
May 15, 2023 3:00pm | UFV employees have reported issues making calls to phone numbers external to UFV. IT Services is working quickly to resolve the issue. 3:12pm | External calling is now available.