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Archive | Employee Tech Guide

Printing and Copying

Networking of departmental MFDs (multi-function devices) allows UFV employees to print from their desktops, scan to email and in some cases fax from their desktop or a MFD. Your MFD may require you to enter your budget code for auditing purposes. Remember to touch the CLEAR ALL button TWICE, and press “LOG OUT” on the […]

Contact us

IT Service Desk Email itservicedesk@ufv.ca Phone 604.864.4610 Toll Free(Canada) 1-888-504-7441 Extension:4610 IT Service Desk Work Order System (see below) Visit IT Service Desk office at Abbotsford B241 Fall and Winter Semester IT Service Desk Hours 8 am – 8:00 pm Monday, Tuesday, Wednesday, Thursday 8 am – 4:30 pm Friday Closed Saturday and Sunday Summer Semester hours (Begins the […]

IT Systems & Services Status

Unexpected Outages Real time information on the status of IT systems and unscheduled service interruptions. Information will be posted on the IT Services website’s Unscheduled Service Interruptions. Look for the scrolling text on the: IT Services homepage at www.ufv.ca/its myUFV homepage at my.ufv.ca IT Service Desk homepage at itservicedesk.ufv.ca Scheduled Maintenance IT Services schedules system changes […]

eRooms

eRooms are classrooms include the following special technical equipment: a computer with network access a data projector; a VHS/DVD player; a sound system and a computer jack for laptops. Employees can reserve an eRoom through Room Bookings (OReg) Online Room Booking Form Phone in your request to at local 4390

Microsoft Home Use Program (HUP)

You are now eligible to participate in Microsoft’s Software Assurance Home Use Program (HUP). This program enables you to get a licensed copy of most Microsoft® Office desktop PC applications to install and use on your home computer. Under the Home Use Program, you and our other employees who are users of qualifying applications at […]

Email Security System

IT Services uses an email security system called the Barracuda Spam & Virus Firewall. This software works to monitor both incoming and outgoing mail, filtering out messages determined to be spam and/or infected with viruses. Users can check their quarantined messages, classify messages as spam and not spam, manage white-listing and blacklisting of email addresses, […]

Anti-Virus Software

UFV provides the Microsoft Forefront anti-virus client software for UFV workstations and UFV supplied laptops only Home users may want to consider Microsoft Security Essentials anti-virus for personally owned computers Microsoft Security Essentials can be downloaded from Microsoft and used with your free license for home users at www.microsoft.com/en-ca/security_essentials/default.aspx or another anti-virus solution of your […]

Universal Design and IT

UD (Universal Design) strives to provide a usable, welcoming, inclusive and independent learning environment and resources for students with a wide variety of characteristics. Applications of UD in education includes the areas of instruction, services and policies, information technology and physical spaces. At UFV, the Disability Resource Centre at is a key promoter of UD […]

Social Media

Marketing and Communications is responsible for social media: Twitter,Facebook, Flickr, YouTube, and UFV blogs. Follow us on Twitter and like us on Facebook.