Planned System Upgrade – Banner & Banner Self-Service, Thursday November 14th, 2024

What do I need to know?
IT Services will be completing a required upgrade to Banner to fix an Ellucian product defect causing an error when working with leave reports and web time entry timesheets. During this time, to lessen disruption, IT Services will also be installing prerequisite work for the year-end Admin and Employee Self-Serve modules. The upgrades will result in an outage for all Banner and Banner Self-Serve applications.

When will this Occur?
Thursday November 14th at 8:00pm – Friday November 15th at 1:00am, 2024.

Who is impacted?
All UFV employees who use Banner or Banner Self-Serve applications.

Services Impacted:
Banner 9 and all Self-Service Banner Modules
Cards within the myUFV portal using Self Service Banner such as:
• Personal Information
• Your Academic Record
• Registration
• Student: Records, Student Billing and Accounts
• Employee: My Dashboard (Leave, Pay, Job Summary)

Still need more info?
If you have any questions, please contact the IT Service Desk at itservicedesk.ufv.ca, email itservicedesk@ufv.ca or call us on local 4610 or 604-864-4610.

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