We’re excited to introduce improvements to the UFV IT Services Client Portal, designed with accessibility and user-friendliness in mind.
Key Accessibility Enhancements
• Improved Colour Contrast: We’ve updated text and background colour combinations to meet recommended contrast ratios, enhancing readability for all users, especially those with visual impairments.
• Accessible Focus State: Keyboard navigation is now smoother, with a visible focus state on all interactive elements, aiding users who rely on keyboards or screen readers.
• Increased Font Size: The default font size has been increased to reduce eye strain and improve legibility, benefiting users with visual impairments or reading difficulties.
• Enhanced Mobile Experience: We’ve optimized the portal’s interface for mobile devices, ensuring a more intuitive and responsive experience on smaller screens.
User Experience Improvements
• Audience Buttons: New role-based buttons make it easier for employees and students to navigate the portal.
• Search Functionality: Streamlined search helps users find information quickly and efficiently.
• Layout Changes: A simplified two-column layout provides a cleaner, more focused interface.
What This Means for You
These updates make the ITS Client Portal more accessible and user-friendly for everyone. Whether submitting a ticket or searching for support, you’ll experience a smoother, more inclusive interface.
For questions or assistance, visit the updated IT Services Portal: https://itservicedesk.ufv.ca
Share your feedback on the first phase of our portal upgrade: https://forms.office.com/r/ZrSST5mcxY
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