{"id":1388,"date":"2022-04-28T16:16:46","date_gmt":"2022-04-28T16:16:46","guid":{"rendered":"https:\/\/blogs.ufv.ca\/tlc\/?p=1388"},"modified":"2022-04-29T02:35:26","modified_gmt":"2022-04-29T02:35:26","slug":"launch-announcement-of-myclass-blackboard-service-request-forms-within-it-service-desk-portal","status":"publish","type":"post","link":"https:\/\/blogs.ufv.ca\/tlc\/2022\/04\/28\/launch-announcement-of-myclass-blackboard-service-request-forms-within-it-service-desk-portal\/","title":{"rendered":"Launch Announcement of myClass (Blackboard) service request forms within IT Service Desk Portal"},"content":{"rendered":"<p><a href=\"https:\/\/blogs.ufv.ca\/tlc\/files\/2022\/04\/BB.2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1390\" src=\"https:\/\/blogs.ufv.ca\/tlc\/files\/2022\/04\/BB.2.jpg\" alt=\"\" width=\"685\" height=\"116\" srcset=\"https:\/\/blogs.ufv.ca\/tlc\/files\/2022\/04\/BB.2.jpg 685w, https:\/\/blogs.ufv.ca\/tlc\/files\/2022\/04\/BB.2-300x51.jpg 300w\" sizes=\"auto, (max-width: 685px) 100vw, 685px\" \/><\/a><\/p>\n<p>April 27, 2022<\/p>\n<p>IT Services and Teaching &amp; Learning Centre are excited to announce the launch of myClass (Blackboard) service request forms within the IT Service Desk portal.\u00a0 UFV Faculty can use the new services to enter myClass requests such as <em>Course Merge<\/em>, <em>Course Extension<\/em> and <em>Course Restore\/Recovery<\/em>.\u00a0 The new forms will enable our IT Service team to expedite and streamline myClass service requests to provide responsive and quality support.<\/p>\n<p><strong>\u00a0<\/strong><strong>Where do I find the new forms?<\/strong><\/p>\n<ul>\n<li>Visit <a href=\"https:\/\/can01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fitservicedesk.ufv.ca%2FTDClient%2F52%2FITServicesPortal%2FRequests%2FServiceCatalog%3FCategoryID%3D870&amp;data=05%7C01%7CLeah.Lyon%40ufv.ca%7C34f8d9713ce941e9793408da287c407a%7Ca3d10b1dc22648f9a6db976df918187e%7C1%7C0%7C637866811362349168%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=p8blyaPxXDlX2hWdTS74hX0q6dzK60pbzHYtFrzSN%2Fk%3D&amp;reserved=0\">Learning Management System<\/a> in the IT Service Desk portal to find a list of services designed specifically for UFV Faculty.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/blogs.ufv.ca\/tlc\/files\/2022\/04\/BB.1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1389\" src=\"https:\/\/blogs.ufv.ca\/tlc\/files\/2022\/04\/BB.1.jpg\" alt=\"\" width=\"359\" height=\"454\" srcset=\"https:\/\/blogs.ufv.ca\/tlc\/files\/2022\/04\/BB.1.jpg 359w, https:\/\/blogs.ufv.ca\/tlc\/files\/2022\/04\/BB.1-237x300.jpg 237w\" sizes=\"auto, (max-width: 359px) 100vw, 359px\" \/><\/a><\/p>\n<ul>\n<li>Look for the Side bar on our Faculty Webpage<\/li>\n<\/ul>\n<p><a href=\"https:\/\/blogs.ufv.ca\/tlc\/files\/2022\/04\/BB.3.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1391\" src=\"https:\/\/blogs.ufv.ca\/tlc\/files\/2022\/04\/BB.3.jpg\" alt=\"\" width=\"210\" height=\"151\" \/><\/a><\/p>\n<ul>\n<li>Through your Blackboard course, IT Help Service Desk,<\/li>\n<\/ul>\n<p><a href=\"https:\/\/blogs.ufv.ca\/tlc\/files\/2022\/04\/BB.4.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1392\" src=\"https:\/\/blogs.ufv.ca\/tlc\/files\/2022\/04\/BB.4.jpg\" alt=\"\" width=\"575\" height=\"125\" srcset=\"https:\/\/blogs.ufv.ca\/tlc\/files\/2022\/04\/BB.4.jpg 575w, https:\/\/blogs.ufv.ca\/tlc\/files\/2022\/04\/BB.4-300x65.jpg 300w\" sizes=\"auto, (max-width: 575px) 100vw, 575px\" \/><\/a><br \/>\n<strong>Quick Links:<\/strong><\/p>\n<p><a href=\"https:\/\/can01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fitservicedesk.ufv.ca%2FTDClient%2F52%2FITServicesPortal%2FRequests%2FServiceDet%3FID%3D2244&amp;data=05%7C01%7CLeah.Lyon%40ufv.ca%7C34f8d9713ce941e9793408da287c407a%7Ca3d10b1dc22648f9a6db976df918187e%7C1%7C0%7C637866811362349168%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=C%2F05fHqXJFhA2Ec%2BO1yMne5L44hvJuRIG3XLIqSnDhQ%3D&amp;reserved=0\">Faculty Course Enrolment<\/a><\/p>\n<p><a href=\"https:\/\/can01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fitservicedesk.ufv.ca%2FTDClient%2F52%2FITServicesPortal%2FRequests%2FServiceDet%3FID%3D2245&amp;data=05%7C01%7CLeah.Lyon%40ufv.ca%7C34f8d9713ce941e9793408da287c407a%7Ca3d10b1dc22648f9a6db976df918187e%7C1%7C0%7C637866811362349168%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=47uheYguUN5fTgSV2fT5wpVHSqYP8yS0nd0cbIbFROQ%3D&amp;reserved=0\">Course Merge<\/a><\/p>\n<p><a href=\"https:\/\/can01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fitservicedesk.ufv.ca%2FTDClient%2F52%2FITServicesPortal%2FRequests%2FServiceDet%3FID%3D2246&amp;data=05%7C01%7CLeah.Lyon%40ufv.ca%7C34f8d9713ce941e9793408da287c407a%7Ca3d10b1dc22648f9a6db976df918187e%7C1%7C0%7C637866811362349168%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=tNBQJw0rdkjDKjY2ks%2BxQxIGiZ2HCz2DtK1seZAO6sg%3D&amp;reserved=0\">Course Extension<\/a><\/p>\n<p><a href=\"https:\/\/can01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fitservicedesk.ufv.ca%2FTDClient%2F52%2FITServicesPortal%2FRequests%2FServiceDet%3FID%3D2251&amp;data=05%7C01%7CLeah.Lyon%40ufv.ca%7C34f8d9713ce941e9793408da287c407a%7Ca3d10b1dc22648f9a6db976df918187e%7C1%7C0%7C637866811362349168%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=1sGbjpOtiOjA5qYWSiuKFzFIUG%2F%2BdYfpi1aslqujI80%3D&amp;reserved=0\">Development Shell<\/a><\/p>\n<p><a href=\"https:\/\/can01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fitservicedesk.ufv.ca%2FTDClient%2F52%2FITServicesPortal%2FRequests%2FServiceDet%3FID%3D2253&amp;data=05%7C01%7CLeah.Lyon%40ufv.ca%7C34f8d9713ce941e9793408da287c407a%7Ca3d10b1dc22648f9a6db976df918187e%7C1%7C0%7C637866811362349168%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=F8sm13H%2F1tlGUp3k87DDAj4%2B3jqODqdiuJXs4%2Fm7iOI%3D&amp;reserved=0\">Course Restore \/ Recovery<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Still need more info?<\/strong><\/p>\n<p>If you have any questions, please contact the IT Service Desk at\u00a0<a href=\"https:\/\/can01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fitservicedesk.ufv.ca%2FTDClient%2F52%2FITServicesPortal%2FHome%2F&amp;data=05%7C01%7CLeah.Lyon%40ufv.ca%7C34f8d9713ce941e9793408da287c407a%7Ca3d10b1dc22648f9a6db976df918187e%7C1%7C0%7C637866811362349168%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=meBVHwbjG1K9hSQ%2B42Htkt5tsZYlPhIcBVh9xjTdFV8%3D&amp;reserved=0\">itservicedesk.ufv.ca<\/a>, email\u00a0<a href=\"mailto:itservicedesk@ufv.ca\">itservicedesk@ufv.ca<\/a>\u00a0or call us on local 4610 or 604-864-4610.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>April 27, 2022 IT Services and Teaching &amp; Learning Centre are excited to announce the launch of myClass (Blackboard) service request forms within the IT Service Desk portal.\u00a0 UFV Faculty can use the new services to enter myClass requests such as Course Merge, Course Extension and Course Restore\/Recovery.\u00a0 The new forms will enable our IT &#8230; <a title=\"Launch Announcement of myClass (Blackboard) service request forms within IT Service Desk Portal\" class=\"read-more\" href=\"https:\/\/blogs.ufv.ca\/tlc\/2022\/04\/28\/launch-announcement-of-myclass-blackboard-service-request-forms-within-it-service-desk-portal\/\">Read more<\/a><\/p>\n","protected":false},"author":183,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"generate_page_header":"","footnotes":""},"categories":[7],"tags":[],"class_list":["post-1388","post","type-post","status-publish","format-standard","hentry","category-resources"],"_links":{"self":[{"href":"https:\/\/blogs.ufv.ca\/tlc\/wp-json\/wp\/v2\/posts\/1388","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.ufv.ca\/tlc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.ufv.ca\/tlc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.ufv.ca\/tlc\/wp-json\/wp\/v2\/users\/183"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.ufv.ca\/tlc\/wp-json\/wp\/v2\/comments?post=1388"}],"version-history":[{"count":2,"href":"https:\/\/blogs.ufv.ca\/tlc\/wp-json\/wp\/v2\/posts\/1388\/revisions"}],"predecessor-version":[{"id":1400,"href":"https:\/\/blogs.ufv.ca\/tlc\/wp-json\/wp\/v2\/posts\/1388\/revisions\/1400"}],"wp:attachment":[{"href":"https:\/\/blogs.ufv.ca\/tlc\/wp-json\/wp\/v2\/media?parent=1388"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.ufv.ca\/tlc\/wp-json\/wp\/v2\/categories?post=1388"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.ufv.ca\/tlc\/wp-json\/wp\/v2\/tags?post=1388"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}