Family Navigator

Ministry of Children and Family Development
Burnaby

Family Navigator
$54,933.89 – $62,318.99 annually effective April 12, 2020

An excellent opportunity to join this dynamic team

Provincial Deaf & Hard of Hearing Services (PDHHS) is a provincial government organization dedicated to supporting the diverse and multicultural goals of Deaf, Hard of Hearing and Deafblind individuals and their families within an American Sign Language and English environment.

The Navigator’s primary role is to be the key contact person to facilitate and ensure the delivery of supports and services for families with deaf, hard of hearing and deafblind children including those with additional disabilities. The Navigator supports the family’s goals and critical transition periods from early childhood to school-age, intermediate transition, and youth to adulthood (15-23).

The Navigator provides direct services to children, youth and their families through individualized or group services with the goal of enhancing personal growth, promoting strong family connections and developing relationships with other deaf and hard of hearing individuals and families. Direct services may include but are not limited to: parent and youth coaching, development of integrated service plans, language development (American Sign Language + English), transition support, individual and family/support network meetings, family programs, and access consultation and training. The Navigator is responsible for developing a service plan reflecting the client’s goals and needs.

The BC Public Service is an award winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.


Qualifications for this role include:

  • Bachelor’s Degree in Social Work, Psychology or Child and Youth Care or related field.  An equivalent combination of education and experience may be considered.
  • Fluency in American Sign Language
  • You must possess and maintain a valid B.C. Class 5 driver’s licence (note – if you currently have valid driver’s licence in Canada, and if you are the successful applicant you must acquire a valid B.C. driver’s Class 5 driver’s license immediately).

For more information and to apply online by June 23, 2020, please go to: https://bcpublicservice.hua.hrsmart.com/hr/ats/Posting/view/68213