Warming Centre Supervision @ City of Burnaby

Warming Centre Supervisor
Parks, Recreation and Cultural Services

The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community. With this in mind, we hire people who share the same passion, those with the drive and determination to grow with and contribute to our already exceptional team. People like you!
We are actively recruiting for Warming Centre Supervisors on an auxiliary basis who will play a vital role in our community during the winter months. This is an exciting opportunity to be part of something special for individuals in need of a warm place to sleep, by directing staff in the operation of an emergency warming centre for people struggling with a variety of issues such as homelessness, addictions and mental health. The employee provides support, supervision and assistance to homeless clients who may be facing multiple barriers; provides snacks and hot beverages. Itemizes client belongings and provides secure storage for some; provides basic necessities including power, Wi-Fi and amenities. Establishes and maintains liaison with a variety of internal and external contacts; hires, trains and supervises staff and volunteers. Ensures protocols and procedures related to pets, drugs, alcohol and general good conduct in the centre are followed; follows a communications protocol regarding media and public inquiries; completes required records and maintains statistical data.

Provides first aid in the event of an emergency; contacts security, medical and protective services and custodial staff for assistance. As required, acts as a “roving supervisor” between warming centres to coordinate availability of supplies, custodial services and collection and authorization of time sheets; assists with emergency scheduling and any issues that escalate during the shift. Performs related work as required.

Qualifications include a diploma in a related field, plus sound related experience in crisis intervention including some supervisory experience or an equivalent combination of training and experience. Ability to supervise staff; work independently and in a team setting, to solve problems, to take initiative in addressing issues while working with disadvantaged and challenging people in a diverse environment; to manage stress and organize workload. Strong physical and mental ability to perform work tasks. Other qualifications include First Aid Certificate, Cardiopulmonary Resuscitation Certificate – Level C and a Driver’s Licence for the Province of British Columbia.

If you are looking for a position that will provide special meaning for you over the winter season, then this may be the job for you!
Hourly Wage: $29.74 + 12% in lieu of benefits.
Please apply online at www.burnaby.ca/careers

Please contact Human Resources at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online.
We thank all applicants for their interest; however, only those considered for an interview will be contacted. Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.