Employment Case Manager
35 Hours – Temporary Position
June 12, 2017 – August 12, 2017 with potential extension
Position Summary:
Develops and implements Case Management activities in the WorkBC Employment Center in accordance with Provincial Government Policy. Completes administrative tasks using the Provincial Government Integrated Case Management system (ICM).
** Due to the temporary nature of this position all applicants must have experience working in ICM.
Qualifications:
Education, Training and Experience:
- Diploma in a related human / social service field; and Career Development Practitioner Certificate.
- Experience with ICM (for this 8 week position)
- Two (2) years recent related experience or an equivalent combination of education, training and experience.
Job Skills & Abilities
- Plans, develops, and implements the Employment Services Centre program and services that align with Provincial Government Policy in consultation with the Program Director.
- Maintain client service and records in accordance with Provincial Government Policy and Agency Policy.
- Completes an in-depth needs assessment and various skills assessments to determine to clients employment skills, job readiness, social skills, life skills, and daily living skills.
- Create a comprehensive action plan with client.
- Completes various training, wage subsidy, self-employment and other required packages based on client action plan in accordance with Provincial Government Policy
- Connect with, monitor and consult with other service providers: Self- employment, Amber Education (training) etc.; and including the Ministry of Social Development and Social Innovation. Monitor client progress while in other interventions such as training programs, self-employment programs and completing all necessary follow up and documentation required.
- Provides direction, guidance, and case conferencing to with other service providers and community employers
- Input and maintain client information in various databases including the Provincial Integrated Case Management Database.
- Maintains the various Employment Services Centre’s related records and statistics and produces reports as required.
- Develop and prepares instructional objectives, lesson plans, teaching aids and materials for 1-1 or group workshops, which conform to the program curriculum
- Teaches skills and/or knowledge to clients in a 1-1 or classroom setting.
- Promotes public awareness of and support for the program by performing duties such as producing promotional materials and attending community events.
- Liaises with community service providers, community employers and other professionals to coordinate service provision, facilitate referrals to the program and represent the organization of program in external events.
- Monitors client expenditures and maintains financial records in accordance with established procedures and Provincial Government Policy.
General:
- Wage Rates as per the Collective Agreement – Grid 14
- Wage $22.93 per hour
- This position requires union membership.
- This position requires a successful completion of a criminal record check.
- This position reports to the WorkBC Program Coordinator
Please mention the name of the job position you are applying for in your cover letter. NO phone calls please. Only short-listed applicants will be contacted. Please submit cover letter and resume to:
Matt Lutz, HR Coordinator
Chilliwack Community Services
45938 Wellington Avenue
Chilliwack, BC V2P 2C7
Fax: 604 792-6575 Email: careers@comserv.bc.ca
Closing Date: 12 noon – May 17, 2017