Job Posting – Shelter Support Worker (Casual) – The Salvation Army

The Salvation Army, British Columbia

POSITION: Shelter Support Worker (Casual)

FACILITY: Gateway of Hope: Emergency Shelter

LOCATION: 5787 Langley Bypass, Langley BC V3A 0A9


  • Handles the admission, orientation and evaluation of guests
  • Develops case plans
  • Performs internal and external security checks
  • Consistently demonstrates respect and empathy for all guests
  • Monitors the activities of the guests
  • Maintains availability for personal, practical and moral support
  • Provides safe storage and recording of prescribed medications
  • Accurately records day-to-day happenings
  • Liaises with referral sources and other external agencies as needed
  • Coordinates guest care relating to security issues
  • Ensures ongoing enforcement of policies
  • Performs other assigned duties as required to ensure a safe and secure environment


  • Strong service ethic and a friendly disposition with the public
  • Adaptability to change and frequent interruptions
  • Team oriented and able to take initiative
  • Willingness to work with people from diverse cultural backgrounds
  • Grade 12 education or equivalent
  • Criminal Record Check
  • CPR, First Aid and Non-Violent Crisis Training an asset
  • Computer ability


  • Casual
  • $14.00/hour
  • Wage Grade Level: 7
  • Hours: Shift work includes days/evenings/nights


Interested applicants are encouraged to submit a cover letter and resume via email, indicating Casual Shelter in the subject line, to Gateway of Hope Human Resources:

Michelle Puffer, Manager of Business Administration

Please note that while we thank all who apply we will only be contacting those candidates who qualify for an interview. No phone calls please.

Mission Statement:

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.