{"id":3492,"date":"2026-05-06T11:46:42","date_gmt":"2026-05-06T18:46:42","guid":{"rendered":"https:\/\/blogs.ufv.ca\/itservices\/?p=3492"},"modified":"2026-05-06T11:46:42","modified_gmt":"2026-05-06T18:46:42","slug":"planned-system-upgrade-ufv-phone-system-friday-may-8-2026","status":"publish","type":"post","link":"https:\/\/blogs.ufv.ca\/itservices\/2026\/05\/planned-system-upgrade-ufv-phone-system-friday-may-8-2026\/","title":{"rendered":"Planned System Upgrade: UFV Phone System \u2013 Friday May 8, 2026"},"content":{"rendered":"<p><strong>What do I need to know?<\/strong><br \/>\nIT Services will be completing a required Mitel upgrade which will result in the UFV phone system being unavailable Friday May 8, 2026, at the Clearbrook, Hope and Mission campuses, during the upgrade window.<\/p>\n<p><strong>When will this Occur?<\/strong><br \/>\nFriday, May 8th, 2026, from 8:00PM to 11:59PM<\/p>\n<p><strong>Who is impacted?<\/strong><br \/>\nAll calls (regular extensions and softphones) to or from the Clearbrook, Hope or Mission campuses will be unavailable during the upgrade window.<\/p>\n<p><strong>Services Impacted:<\/strong> <\/p>\n<ul>\n<li>All incoming or outgoing calls using UFV phone numbers to Clearbrook, Hope, or Mission campuses.<\/li>\n<li>Voicemail services (unavailable during the upgrade window).<\/li>\n<p>UFV Security phones will remain available and can be reached at 1-855-239-7654.<\/p>\n<\/ul>\n<p><strong>Still need more info?<\/strong><br \/>\nIf you have any questions, please contact the IT Service Desk at <a href=\"http:\/\/itservicedesk.ufv.ca\">itservicedesk.ufv.ca<\/a>, email <a href=\"mailto:itservicedesk@ufv.ca\">itservicedesk@ufv.ca<\/a> or call us on local 4610 or 604-864-4610.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What do I need to know? IT Services will be completing a required Mitel upgrade which will result in the UFV phone system being unavailable Friday May 8, 2026, at the Clearbrook, Hope and Mission campuses, during the upgrade window. When will this Occur? Friday, May 8th, 2026, from 8:00PM to 11:59PM Who is impacted? [&hellip;]<\/p>\n","protected":false},"author":262,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[],"class_list":["post-3492","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p6AzwP-Uk","_links":{"self":[{"href":"https:\/\/blogs.ufv.ca\/itservices\/wp-json\/wp\/v2\/posts\/3492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.ufv.ca\/itservices\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.ufv.ca\/itservices\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.ufv.ca\/itservices\/wp-json\/wp\/v2\/users\/262"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.ufv.ca\/itservices\/wp-json\/wp\/v2\/comments?post=3492"}],"version-history":[{"count":3,"href":"https:\/\/blogs.ufv.ca\/itservices\/wp-json\/wp\/v2\/posts\/3492\/revisions"}],"predecessor-version":[{"id":3505,"href":"https:\/\/blogs.ufv.ca\/itservices\/wp-json\/wp\/v2\/posts\/3492\/revisions\/3505"}],"wp:attachment":[{"href":"https:\/\/blogs.ufv.ca\/itservices\/wp-json\/wp\/v2\/media?parent=3492"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.ufv.ca\/itservices\/wp-json\/wp\/v2\/categories?post=3492"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.ufv.ca\/itservices\/wp-json\/wp\/v2\/tags?post=3492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}