{"id":3279,"date":"2025-08-29T10:44:59","date_gmt":"2025-08-29T17:44:59","guid":{"rendered":"https:\/\/blogs.ufv.ca\/itservices\/?p=3279"},"modified":"2025-08-29T10:44:59","modified_gmt":"2025-08-29T17:44:59","slug":"new-mfa-self-service-reset-portal-for-ufv-students","status":"publish","type":"post","link":"https:\/\/blogs.ufv.ca\/itservices\/2025\/08\/new-mfa-self-service-reset-portal-for-ufv-students\/","title":{"rendered":"New MFA self-service reset portal for UFV students"},"content":{"rendered":"<p>Have you ever been locked out of your UFV student account because your phone broke, you got a new device, or your MFA app just decided to betray you? We know it can be frustrating. That&#8217;s why we launched a <strong>new MFA Reset Portal<\/strong> <strong>for current students<\/strong>, so you can get back into your account faster, without waiting.<\/p>\n<p><strong>Try the new MFA reset portal:<\/strong> go to <a href=\"https:\/\/id.ufv.ca\/mfa_reset\">https:\/\/id.ufv.ca\/mfa_reset<\/a><br \/>\nFor more information or for assistance, see the knowledge base: <a href=\"https:\/\/itservicedesk.ufv.ca\/TDClient\/52\/ITServicesPortal\/KB\/ArticleDet?ID=12507\">MFA Self-Service Reset<\/a><\/p>\n<p><strong>Tips<\/strong><\/p>\n<ul>\n<li>Register a minimum of two MFA methods so you always have a backup (e.g. app code + a passkey)<\/li>\n<li>If using the Authenticator App, enable <a href=\"https:\/\/support.microsoft.com\/en-us\/account-billing\/back-up-your-accounts-in-microsoft-authenticator-bb939936-7a8d-4e88-bc43-49bc1a700a40\">cloud backup for iOS<\/a> or <a href=\"https:\/\/support.microsoft.com\/en-us\/account-billing\/back-up-your-accounts-in-microsoft-authenticator-bb939936-7a8d-4e88-bc43-49bc1a700a40#id0ebbh=android\">cloud backup for Android<\/a> so that you can restore your accounts if something happens to your device<\/li>\n<li>Need to reset your password, too? Go to <a href=\"http:\/\/password.ufv.ca\">http:\/\/password.ufv.ca<\/a><\/li>\n<li>Review the <a href=\"https:\/\/www.ufv.ca\/cybersecurity\/stay-cybersecure-at-ufv\/account-security\/passwords\/\">guidance on creating a passphrase and using a password manager<\/a><\/li>\n<li>If you get stuck, UFV&#8217;s IT Service Desk is here to help: <a href=\"https:\/\/itservicedesk.ufv.ca\/TDClient\/52\/ITServicesPortal\/Requests\/ServiceDet?ID=451\">contact the service desk<\/a>.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Have you ever been locked out of your UFV student account because your phone broke, you got a new device, or your MFA app just decided to betray you? We know it can be frustrating. That&#8217;s why we launched a new MFA Reset Portal for current students, so you can get back into your account [&hellip;]<\/p>\n","protected":false},"author":254,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[186],"tags":[],"class_list":["post-3279","post","type-post","status-publish","format-standard","hentry","category-cybersecurity"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p6AzwP-QT","_links":{"self":[{"href":"https:\/\/blogs.ufv.ca\/itservices\/wp-json\/wp\/v2\/posts\/3279","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.ufv.ca\/itservices\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.ufv.ca\/itservices\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.ufv.ca\/itservices\/wp-json\/wp\/v2\/users\/254"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.ufv.ca\/itservices\/wp-json\/wp\/v2\/comments?post=3279"}],"version-history":[{"count":1,"href":"https:\/\/blogs.ufv.ca\/itservices\/wp-json\/wp\/v2\/posts\/3279\/revisions"}],"predecessor-version":[{"id":3280,"href":"https:\/\/blogs.ufv.ca\/itservices\/wp-json\/wp\/v2\/posts\/3279\/revisions\/3280"}],"wp:attachment":[{"href":"https:\/\/blogs.ufv.ca\/itservices\/wp-json\/wp\/v2\/media?parent=3279"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.ufv.ca\/itservices\/wp-json\/wp\/v2\/categories?post=3279"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.ufv.ca\/itservices\/wp-json\/wp\/v2\/tags?post=3279"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}