UFV Telephone System

UFV’s main telephone number is 604-504-7441 and our switchboard is associated with this number. Callers in the Chilliwack area can also dial 604-792-0025 to be automatically redirected to the Abbotsford switchboard. Switchboard hours are 8:30 am to 4:30 pm, Monday to Friday. Internal calls from one extension to another can be completed by dialing the […]

Student and Instructor Network Files

Students and Instructors Accessing Network Files While on Campus R: drive (HomeDIR) Student’s own personal 1 GB storage space Q: drive (Instructor_Files) Used by instructors to distribute course files to students. Faculty can add, modify or delete files on Q: drive. Students can only read and save the data that is stored on the Q: drive. P: drive (Public) Student public storage […]

Employee Network Files

Employees Accessing Network Drive While on Campus F: drive (HomeDIR) Employees own personal storage G drive (Departments) Employees own department storage H: drive (Employee) Employee campus-wide public storage Groups (optional) Additional network drive access for some employees Employees Accessing Network Drives From Off Campus Remote Access While away from the UFV campus, you can access […]

Employee Computer Accounts

‌What is an employee computing account? Access to UFV computer resources requires the setup of your own computer accounts. Primary Employee Computing Accounts 1. UFV Computer Account (access to network and email) Your computer/network and email account is based on your username and is confirmed through your Human Resources data. Your AD login allows access […]

Internet service problems at Chilliwack 5 Corners – Feb 16, 2015 (9:30 AM)

Resolved: Feb 16, 2015 (4:30PM) There is an internet issue at Chilliwack 5 Corners campus causing intermittent internet connection problems.  This may also cause some problems for external telephone calls and some inter-campus calls.  IT Services is aware of the issue and working to resolve it as soon as possible.  There is currently no estimated […]

Malicious Email – Alert – Jan 20, 2015 (2:30 PM)

Resolved Jan 24, 2015 (10:00 AM) You may be receiving emails with warnings that service interruptions will occur unless you “click here” and enter your login and password or credit card information. These are not legitimate. DO NOT follow the instructions. Doing so may result in someone using your email/network account or credit card. Please delete […]

Intermittent Web Browsing Issues reported – Jan 12, 2015 (10:00 AM)

Resolved: Jan 13, 2015 (11:00AM) Reccuring: Jan 14, 2015 (8:00 AM) Resolved: Jan 14, 2015 (10:00 AM) UFV is currently experiencing problems reaching some internet sites.  A trouble ticket has been submitted to BCNet who have identified a case related to older routing information from PLNet.  BCNet support is in contact with PLNet to resolve […]

BCNet migration is complete and tested

As of late this afternoon, the BCNet migration is complete and tested.  Phones are working to all campuses, all UFV servers which were tested including core services are accessible from outside UFV, and internet is working at all campuses.  There is a minor issue of route propagation which affect access to some sites from UFV, […]