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Author Archive | mansleyk

Corrective Network Maintenance – December 04 2019

Planned Outage:  Corrective Network Maintenance December 4, 2019, 10:00 pm to December 5, 2019 12:00 am PDT Please be aware that on December 4th 2019, IT Services will be performing corrective maintenance on the network to resolve performance and reliability issues.   All services including myUFV portal, student and staff email, web site, etc., could experience intermittent outages […]

OUTAGE: Student Email & myUFV – RESOLVED

Update – December 04 2019 11:54 am All services are now operational,  if you experience any issues, please do not hesitate to contact the IT Service Desk at itservicedesk@ufv.ca or call 604-864-4610. December 4, 2019 What do I need to know? We are currently experiencing network performance issues and an outage affecting services such as […]

OUTAGE: UFV Network Issue – December 03 2019 – RESOLVED

UPDATE:  Tuesday, December 3, 2019  5:25 pm IT Services will be performing emergency network maintenance this evening beginning at 10:15 pm until 12:45 am.  This maintenance is necessary to resolve an ongoing network performance issue which could impact our core services.   No service interruption is expected during this maintenance, however the work is being carried […]

Windows 10 Update: Capital Expense Computers

The Windows 10 Upgrade project has identified that capital expense computers purchased prior to 2016, must be either replaced or removed by February 28, 2020. Capital expense computers are those purchased using departmental funds and are not included in the Computer Refresh Program. These computers are not compatible with Windows 10 and cannot be upgraded. […]

OUTAGE: VPN (Virtual Private Network) – November 15 2019 – RESOLVED

November 15, 2019 What do I need to know? VPN (Virtual Private Network) service is temporarily unavailable. When did this occur? November 15, 2019 2:45 PDT Who is impacted? This is limited to a small number of UFV personnel and contractors who use VPN intermittently for remote system maintenance, etc. What should I do? Monitor […]

Free Printing for UFV Students – November 06th!

UFV is hosting the annual “Long Night Against Procrastination” Wednesday, Nov 6th at 5:00pm. This is the perfect time to get all your printing out of the way while its free of charge! Sign up as a team or go solo at https://ufv.campuslabs.ca/engage/organization/asc 

Information Notice – Slow Email Search

October 28, 2019 UFV Employee email users trying to search for email using the Outlook search functions may experience slowness or may not see any results. What do I need to do? IT Services is taking action to restore the service.  The search function will gradually improve over the next few hours and is expected […]

Information Notice – Recent Phishing Email Attempts

Recent Phishing Email Attempts October 16, 2019 What do I need to know? UFV has recently been the target of email phishing attempts in which the email sender is impersonating a UFV Faculty, Staff and even executive member. What do I need to do? If you receive a suspicious email, do not respond. Contact the […]

Planned System Maintenance – Banner Annual Update : October 12th – 15th

Planned System Maintenance:  Banner Annual Update October 04, 2019 Why are we doing this update? The UFV Banner system requires annual updates in order to resolve known issues and address performance and security concerns discovered by Ellucian over the previous year. When will this occur? The system will be brought down for maintenance starting Saturday […]

Planned System Maintenance: Blackboard (myClass) Update – Oct. 11-12 2019

Planned System Maintenance: Blackboard (myClass) Update October 03, 2019 Why are we doing this project? UFV’s current version of Blackboard (Learning Management System) is now beyond it’s support date and experiencing technical issues; IT Services, in partnership with Teaching and Learning, is leading an effort that will see Blackboard updated to a more recent version. […]