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Author Archive | mansleyk

FAST Outage: Friday January 17th – January 18th 2020

FAST will be unavailable the evening of January 17th beginning at 6:00 pm through to 8:00 pm on January 18th as IT Services completes a database upgrade.  This outage will only affect FAST users attempting to connect to FAST during this maintenance window.  IT Services will complete an upgrade to the FAST databases in preparation […]

Information Notice: UFV Mobility Users – CEP Migration

CEP Employees will remain with Telus Mobility as we work with Rogers to improve our coverage on the CEP campus.   The Abbotsford migration of Telus to Rogers Mobility is now complete.  We have a small number of Abbotsford users that remain on Telus and will move to Rogers in the New Year.  We apologize for […]

Blackboard Outage: Sunday December 29 2019 – 12:30am – 8:30am

Blackboard will be down for system maintenance and not available December 29th from 12:30 AM until 8:30 AM in order to apply system security updates.  Ensure you are not logged into the system at this time as there may be multiple restarts during the patching process.  Faculty, staff, and students will not be able to […]

NOTIFICATION: Watch for malicious email

Several universities and institutions of higher education in BC have being targeted by malware/ransomware attacks recently. These attacks are directed at Windows devices and gain access to networks through malicious email. What do I need to do? Be extra vigilant when opening email.  Watch for suspicious or unexpected email with subject lines that may be similar […]

Blackboard Outage: Tuesday, April 28 2020 – Friday May 1, 2020

Blackboard Learn (myClass) Upgrade UFV is moving Blackboard Learn (myClass) to a vendor managed cloud-based platform. This move will allow us to leverage the newest releases from the vendor in a timely manner. When planning for next semester, be aware Blackboard will be down for maintenance and not available from Tuesday, April 28, 2020 through Friday, May […]

Corrective Network Maintenance – December 04 2019

Planned Outage:  Corrective Network Maintenance December 4, 2019, 10:00 pm to December 5, 2019 12:00 am PDT Please be aware that on December 4th 2019, IT Services will be performing corrective maintenance on the network to resolve performance and reliability issues.   All services including myUFV portal, student and staff email, web site, etc., could experience intermittent outages […]

OUTAGE: Student Email & myUFV – RESOLVED

Update – December 04 2019 11:54 am All services are now operational,  if you experience any issues, please do not hesitate to contact the IT Service Desk at or call 604-864-4610. December 4, 2019 What do I need to know? We are currently experiencing network performance issues and an outage affecting services such as […]

OUTAGE: UFV Network Issue – December 03 2019 – RESOLVED

UPDATE:  Tuesday, December 3, 2019  5:25 pm IT Services will be performing emergency network maintenance this evening beginning at 10:15 pm until 12:45 am.  This maintenance is necessary to resolve an ongoing network performance issue which could impact our core services.   No service interruption is expected during this maintenance, however the work is being carried […]

Windows 10 Update: Capital Expense Computers

The Windows 10 Upgrade project has identified that capital expense computers purchased prior to 2016, must be either replaced or removed by February 28, 2020. Capital expense computers are those purchased using departmental funds and are not included in the Computer Refresh Program. These computers are not compatible with Windows 10 and cannot be upgraded. […]

OUTAGE: VPN (Virtual Private Network) – November 15 2019 – RESOLVED

November 15, 2019 What do I need to know? VPN (Virtual Private Network) service is temporarily unavailable. When did this occur? November 15, 2019 2:45 PDT Who is impacted? This is limited to a small number of UFV personnel and contractors who use VPN intermittently for remote system maintenance, etc. What should I do? Monitor […]