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Planned System Maintenance – Banner Annual Update : October 12th – 15th

Planned System Maintenance:  Banner Annual Update

October 04, 2019

Why are we doing this update?

The UFV Banner system requires annual updates in order to resolve known issues and address performance and security concerns discovered by Ellucian over the previous year.

When will this occur?

The system will be brought down for maintenance starting Saturday October 12th at 6:00 AM. All services are scheduled to be restored Tuesday morning October 15th by 8 AM.

Who is impacted?

While the upgrade is taking place, student, employee and faculty information accessed from the Self-Service Links within myUFV will not be available. This includes, but is not limited to: grades, class lists, taxation forms, etc. Other areas within myUFV may be offline or show errors.
Self-Service Links from the UFV mobile app will be affected as well. This includes connection to the course lists and schedules. Employee access to Banner will also be unavailable.

What do I need to do?

Nothing at this time. IT Services will notify users when the service is back online.

Services Impacted:
• Banner
• SSB (Self-Service Links within myUFV)

What is NOT affected?
• All other UFV IT services will be available

Still need more info?

If you have any questions, please contact the IT Service Desk at itservicedesk.ufv.ca, email itservicedesk@ufv.ca or call us on local 4610 or 604-864-4610.

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