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IT Service Desk

  • Email
  • Phone 604.864.4610
  • Toll Free(Canada) 1-888-504-7441 Extension:4610
  • IT Service Desk Work Order System (see below)
  • Visit IT Service Desk office at Abbotsford B241
  • Fall and Winter Semester IT Service Desk Hours
    • 8 am – 8:00 pm Monday, Tuesday, Wednesday, Thursday
    • 8 am – 4:30 pm Friday
    • Closed Saturday and Sunday
  • Summer Semester hours
    (Begins the Tuesday of the 3rd week after semester start)

    • 8 am – 4:30 pm Monday – Friday
    • Closed Saturday and Sunday


IT Service Desk Web Portal

  • Allows DIRECT ACCESS to submit your IT Service Desk inquiry and to follow up on its status
  • This is a much faster method than waiting on hold in the IT Service Desk phone queue.
  • Login is required.
  • Students log into using your student number and your 6-digit myUFV pin.
  • Employees log in using your network (active directory) username andpassword.
  • Please provide your full name, student or employee number, phone number and details of your enquiry.

Knowledge Base

  • Search the IT Service Desk Knowledge Base for self help with common UFV computer-related problems and questions.
  • No login is required.

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‌Information Technology Services – UFV      ‌@ITServices_UFV

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