{"id":97,"date":"2024-12-03T10:15:55","date_gmt":"2024-12-03T18:15:55","guid":{"rendered":"https:\/\/blogs.ufv.ca\/changemaking\/?p=97"},"modified":"2026-06-30T08:42:42","modified_gmt":"2026-06-30T15:42:42","slug":"trust-before-change-building-trust-across-cultures","status":"publish","type":"post","link":"https:\/\/blogs.ufv.ca\/changemaking\/2024\/12\/03\/trust-before-change-building-trust-across-cultures\/","title":{"rendered":"Trust Before Change\u2014Building Trust Across Cultures"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-98 size-full\" src=\"http:\/\/blogs.ufv.ca\/changemaking\/files\/2024\/12\/TrustAcrossCultures.jpg\" alt=\"\" width=\"700\" height=\"400\" srcset=\"https:\/\/blogs.ufv.ca\/changemaking\/files\/2024\/12\/TrustAcrossCultures.jpg 700w, https:\/\/blogs.ufv.ca\/changemaking\/files\/2024\/12\/TrustAcrossCultures-300x171.jpg 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/p>\n<p>Victoria Surtees, Teaching and Learning Specialist in internationalization, recently hosted the latest installment of the <a href=\"https:\/\/events.ufv.ca\/events\/building-trust-across-cultures\/\">Building Trust Across Cultures<\/a> workshop.<\/p>\n<p>Like all things in life, changemaking relies on effective communication. The <a href=\"https:\/\/ufv.ca\/changemaking\/about\/principles\/\">guiding principles<\/a> of inclusive empowerment and reciprocity reflect the importance of mutual respect in all interactions, engaging in active listening, and fostering environments that result in solutions that are not transactional, but deeply relational.<\/p>\n<p>\u201cTrust is the foundation,\u201d says Surtees, when asked about the connection between trust-building practices and these changemaking principles. \u201cI think that trust-building piece is what fosters innovation, fosters learning and creativity.\u201d<\/p>\n<p>The workshop, which began in 2022, came to fruition after a request from the IT department. Being a highly multicultural department, they were seeking ways to build community within their teams and when engaging with students. Surtees explains the workshop covers cultural humility, and what that means as a \u201cfoundation for understanding, trust-building, [and] knowing that we can\u2019t know or understand everything about someone else\u2019s experience.\u201d<\/p>\n<p>Participants learn about various trust models, reflect on their own priorities in trust-building, and are encouraged to think about how their approaches might differ from someone else\u2019s. They also discuss the difference between relationship-focused and task-focused trust-building practices. Higher education has typically been very task-focused, Surtees explains, and she is intentionally thinking about how to be inclusive of other methods.<\/p>\n<p>When asked how the workshop has changed over the last two years, Surtees refers to her focus on internationalization, and thinking of culture from that perspective. One example is the importance of acknowledging and addressing the various knowledge levels of international faculty, staff, and students regarding Indigenization, settler colonialism, and Indigenous peoples in Canada.<\/p>\n<p>Workshops of this nature are often the initial seed planted that will grow into something beautiful and impactful, given the proper care and attention are invested. Surtees says that she \u201c[doesn\u2019t] often get to see what happens afterwards,\u201d but that it \u201ccatalyses a journey for some people.\u201d<\/p>\n<p>The Building Trust Across Cultures workshop is a powerful example of the changemaking practice of turning ideas into action. Surtees describes it as a \u201cgreat place for colleagues to get to know each other, [and] to collaborate.\u201d The 90-minute workshop is offered through HR as a professional development session, but it is also available to faculty and staff units on request. <a href=\"https:\/\/www.ufv.ca\/teaching-and-learning\/contact-us\/victoria-surtees.htm\">Contact Victoria Surtees<\/a> at the <a href=\"https:\/\/www.ufv.ca\/teaching-and-learning\/\">Teaching and Learning Centre<\/a> to request this workshop for your team.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Victoria Surtees, Teaching and Learning Specialist in internationalization, recently hosted the latest installment of the Building Trust Across Cultures workshop. Like all things in life, changemaking relies on effective communication. The guiding principles of inclusive empowerment and reciprocity reflect the importance of mutual respect in all interactions, engaging in active listening, and fostering environments that &#8230; <a title=\"Trust Before Change\u2014Building Trust Across Cultures\" class=\"read-more\" href=\"https:\/\/blogs.ufv.ca\/changemaking\/2024\/12\/03\/trust-before-change-building-trust-across-cultures\/\">Read more<\/a><\/p>\n","protected":false},"author":276,"featured_media":98,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[3],"class_list":["post-97","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-events"],"_links":{"self":[{"href":"https:\/\/blogs.ufv.ca\/changemaking\/wp-json\/wp\/v2\/posts\/97","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.ufv.ca\/changemaking\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.ufv.ca\/changemaking\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.ufv.ca\/changemaking\/wp-json\/wp\/v2\/users\/276"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.ufv.ca\/changemaking\/wp-json\/wp\/v2\/comments?post=97"}],"version-history":[{"count":1,"href":"https:\/\/blogs.ufv.ca\/changemaking\/wp-json\/wp\/v2\/posts\/97\/revisions"}],"predecessor-version":[{"id":99,"href":"https:\/\/blogs.ufv.ca\/changemaking\/wp-json\/wp\/v2\/posts\/97\/revisions\/99"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.ufv.ca\/changemaking\/wp-json\/wp\/v2\/media\/98"}],"wp:attachment":[{"href":"https:\/\/blogs.ufv.ca\/changemaking\/wp-json\/wp\/v2\/media?parent=97"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.ufv.ca\/changemaking\/wp-json\/wp\/v2\/categories?post=97"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.ufv.ca\/changemaking\/wp-json\/wp\/v2\/tags?post=97"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}