Archive | Advisories

myClass (Blackboard Learn) unavailable Friday Oct 11 starting at 7pm

myClass (Blackboard) will undergo a version update When: Friday, Oct 11 2019 Required Downtime: 10 hours, starting at 7:00 pm to 5 am This Version update is to fix a error for Portfolio assignments preview in the Grade Centre. Other key highlights, Attendance Tool will be available,  Click and watch 1:24 video, More on Attendance […]

Blackboard Learn (myClass)

myClass Service Interruption Friday, Oct 4th 2019 from 12:00 am to 6 am.  Managed Hosted Engineers will perform system maintenance. on our hosted site between the hours of 12:00 am to 06:00 am on Friday, October 4, 2019. This is annual data centre maintenance to apply OS kernel upgrades. We do expect 3 hours of […]

Kaltura Upgrade on July 27

Full service outage will occur from on July 27 2019, from 12 noon til 10 pm. Some notable changes: Kaltura Capture Desktop Recorder will replace CaptureSpace  CaptureSpace is retiring when we Upgrade. It will NOT be accessible via UFV Mediaspace and myMedia in myClass after the upgrade. CaptureSpace is being replaced July 27 2019 Express […]

Update: 12:11 pm Kaltura upload issues resolved

After yesterday critical systems outages at UBC. UFV Mediaspace and myMedia in Blackboard issues are resolved. If you have issues, please create a IT service ticket. ________________________________________________________ June 17 2019 As of 3:55 pm, UFV Mediaspace and my Media in Blackboard is still unavailable. Videos that are embedded in courses are working.  UBC is currently working […]

CaptureSpace is being replaced July 27 2019

Summer upgrade July 27th  Kaltura will be Offline for a 10 hour period on Saturday, July 27th starting at noon to 10 pm. Why is CaptureSpace retiring? CaptureSpace was a white labelled product provided by Kaltura to its customers. Kaltura have decided to build their own desktop recorder instead so they have more control over […]