Archive | Advisories

Trouble launching chat using Chrome 42 and up

Google Chrome NPAPI Plugin is Deprecated with Chrome 42 Date Published: May 12,2015 Category:Product:Browsers; Version:9.1 Article No.: 000040487 Product: Blackboard Learn Type:Support Bulletin Bulletin/Advisory Information: Google has recently begun to phase out support for the NPAPI plugin protocol.  In April 2015, with Chrome 42, NPAPI support was disabled by default.  All NPAPI plugins will appear […]

Blackboard Learn – limited service

Blackboard Learn is operating with limited functionality.  Users may or may not be able to log into the system, and some components are not available. IT Services is working on a resolution and hope to have it resolved soon.  

Blackboard Learn (myClass) Maintenance Outage March 18, 2015

**UPDATE: 1:00 pm** Blackboard is running with intermittent functionality issues.  We’re working with the Blackboard Support Engineers to repair the missing functionality. **UPDATE** Blackboard will be under-going building block updates from 4am – 6am.  The servers will be restarted twice during this period. These updates are required to resolve issues with assessments and rubrics.

Blackboard Learn (myClass) Maintenance Outage Dec 30, 2014

Start Time: Dec 30– 07:00 AM End Time: Dec 30– 12:00 PM Estimated duration of maintenance: 5 hours Services Impacted: myClass – Blackboard Learn will be unavailable during this maintenance outage. Users impacted: Students, Staff and Faculty who would regularly log into Blackboard Learn Service enhancements: Yearly Maintenance and Security Updates on all Blackboard Learn Servers. Contact […]

Issues with Full Grade Centre – updated Nov 9

Nov 9 2014- 9:45 pm – The system is temporarily unavailable while we install the patch to resolve these issues.  We expect the outage to be approximately 45 minutes. ====================================================== There have been reported problems with the Full Grade Center today. When accessing the Full Grade center, this error message appears: SyntaxError: JSON.parse: end of […]

UFV Abbotsford Critical Network Upgrades – Nov 16, 2014

All web services including, but not limited to the UFV Web site, myUFV, myClass, staff email and student email will be unavailable between 6:00 a.m. and 9:00 a.m. on Sunday, November 16th .  Internet and wireless services on the Abbotsford campus will also be unavailable during this period. The service interruption is necessary to complete […]

Blackboard Learn (myClass) Maintenance Outage – Oct 19, 2014

Start Time: Oct 19– 07:00 AM End Time: Oct 19– 11:00 AM Estimated duration of maintenance: 4 hours Services Impacted: myClass – Blackboard Learn will be unavailable during this maintenance outage. Users impacted: Students, Staff and Faculty who would regularly log into Blackboard Learn Service enhancements: Physical storage will be upgraded during this time. Contact for questions or scheduling […]

Blackboard Mobile Learn App – update

Are you using the Blackboard Mobile Learn app on your smartphone or tablet? If so, you will need to re-establish the connection to get your course list. To do this you will need to: Log out from the current app From the search screen – enter in University of the Fraser Valley and select search […]

Backing up / Archiving your courses

Backing up / Archiving your courses Backing up your course is the process of saving a complete copy of your course content only. Archiving is the process of saving a complete copy of your course, including grades, discussions, email and course content. Due to demands on our server, at the end of each term, please […]