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Archive | Unscheduled Outages 2015

To view planned outages and updates please view the IT Services Calendar

myFiles unavailable for students – October 8, 2015 (9:00 am)

Resolved – October 8, 2015 (11:30 am) Student remote network file access via myFiles (Fileway) is currently unavailable for until approximately 11 am. If during this time access to student files is required immediately, drives can be accessed by coming onto any UFV campus and logging onto a student computer. Please check back for updates.

myUFV not rendering channels – August 24, 2015

Resolved August 24, 2015 (9:39 am) myUFV is showing errors while attempting to render channels in some accounts.  IT Services is aware of the issue and is actively looking for the issue.  There is no timeline for resolution at this time.

IP Phone Maintenance – July 9, 2015 (7:00 AM – 7:20 AM)

Emergency service is required on the telecommunications equipment located on the Abbotsford campus. This will affect all IP based phones that connect to the network in Abbotsford. Analog phone lines are not affected by this outage. The telecommunications equipment will be down for a period of 20 minutes from 7:00am – 7:20am on Thursday July […]

Student Email Unavailable – June 29, 2015 (9:20 am)

Resolved: June 29, 2015 (10:15 AM) The student email system is currently down due to a server issue.  IT Services is working on the problem.  There is currently no estimated time of resolution, however updates will be posted to the IT Status alerts as soon as available.

Internet service problems at Chilliwack 5 Corners – Feb 16, 2015 (9:30 AM)

Resolved: Feb 16, 2015 (4:30PM) There is an internet issue at Chilliwack 5 Corners campus causing intermittent internet connection problems.  This may also cause some problems for external telephone calls and some inter-campus calls.  IT Services is aware of the issue and working to resolve it as soon as possible.  There is currently no estimated […]