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Archive | Unscheduled Outages 2015

To view planned outages and updates please view the IT Services Calendar

Telephone Service Issues – Jan 28, 2016 8:20 am (Resolved)

Resolved January 29 20, 2016 (3:30 AM) Jan 28, 2016 8:20 am All direct line phones across all campuses are currently inoperative. IT Services and Mitel technicians have determined that a major hardware fault is causing the problem and are working to resolve. No ETA is available at this time.  

Power Outage Related Issues – RESOLVED November 19, 2015 (2:45 pm)

RESOLVED (November 18, 2015 – 10:30 pm): November 18, 2015 (1:40 pm) – The power outage at the 5 Corners campus is affecting the direct in phone numbers on all of our Chilliwack campuses.  Anyone outside of UFV, calling directly into a Chilliwack number, will receive a busy signal.  To contact the faculty and staff […]

General Network Resources outage – Resolved Nov 6, 2015

UPDATE: Emergency Network Maintenance scheduled – For more information please see:  http://events.ufv.ca/its/events/emergency-network-maintenance-nov-6-2015/ UPDATE (11:09am) – Please be advised users might experience intermittent interruptions throughout the day accessing BlackBoard Learn and myUFV. For assistance with any other application issues, please contact the IT Service Desk (itservicedesk@ufv.ca) UPDATE (10:32am) – We are still working on resolving issues […]

myFiles unavailable for students – October 8, 2015 (9:00 am)

Resolved – October 8, 2015 (11:30 am) Student remote network file access via myFiles (Fileway) is currently unavailable for until approximately 11 am. If during this time access to student files is required immediately, drives can be accessed by coming onto any UFV campus and logging onto a student computer. Please check back for updates.

myUFV not rendering channels – August 24, 2015

Resolved August 24, 2015 (9:39 am) myUFV is showing errors while attempting to render channels in some accounts.  IT Services is aware of the issue and is actively looking for the issue.  There is no timeline for resolution at this time.

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