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Author Archive | Robyn Harcott

IT Services helpdesk changes

The IT Services help desk will be moving into its newly renovated space in Abby B241 during the last two weeks of August. At that time we will also will be transitioning to a new name. The help desk will become the IT service desk. Our email address will be changing from to […]

myUFV not rendering channels – August 24, 2015

Resolved August 24, 2015 (9:39 am) myUFV is showing errors while attempting to render channels in some accounts.  IT Services is aware of the issue and is actively looking for the issue.  There is no timeline for resolution at this time.

Emailing your students through myUFV without Course Tools

Emailing your students through myUFV is as simple as going through the Faculty Information link in the myUFV Records Services channel on the Home Tab.  From here you can email students individually or the entire class at the same time. Please see the attached PDF for detailed instructions.

Change in myUFV Course Tools

IMPORTANT Message for those using myUFV Course Tools Blackboard has become UFV’s only supported online course management system. This means older courses found in myUFV will no longer be available for faculty or student use as of September 1st, 2015.  Also, faculty will not be able to add content into any future courses in myUFV […]

IP Phone Maintenance – July 9, 2015 (7:00 AM – 7:20 AM)

Emergency service is required on the telecommunications equipment located on the Abbotsford campus. This will affect all IP based phones that connect to the network in Abbotsford. Analog phone lines are not affected by this outage. The telecommunications equipment will be down for a period of 20 minutes from 7:00am – 7:20am on Thursday July […]


FluidSurveys – An Enterprise Survey Solution

  In partnership with BCNet, UFV has contracted with FluidSurveys to roll out an enterprise survey tool for the community.  With a rich set of features this tool will simplify survey delivery across departments.  A cloud solution, our data is held in Canada to comply with our strict FIPPA regulations. BC Net developed a shared […]


IT Service Renovations

We’re expanding!  With the Student Union Building completion, IT Services has taken over the old Career Center Space.  This means extensive renovations!  While renovations are in progress, we have moved into classroom “swing space”.   Projected move-back date is mid-August 2015. In the meantime, you can still contact us via phone, email and eHelp Desk […]